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Laura Lail - Branch Sales Manager | NMLS# 570231 in Charlotte, NC

Laura Lail

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Branch Sales Manager | NMLS# 570231

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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5 Star
98%
4 Star
2%
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0%
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1 Star
1%
Reviews from Web
  • SFTP
    T
    Tiffany H
    Midland, NC
    Posted on December 18th, 2024 12:03 AM
    Communication was excellent. I thought the process would be painful from a former experience buying a home but this was the compete opposite. She kept in contact with us every step of the way and was always available to answer any questions...
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    Reply from Laura Lail
    December 18th, 2024 04:38 PM
    Thank you for being so amazing to work with. I am so happy for and your family! I hope you have the best holiday in your new home!!
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    Heather D
    Mount Holly, NC
    Posted on December 10th, 2024 07:02 PM
    Laura was very knowledgeable and professional also made me feel like I was well taken care of
    Reply from Laura Lail
    December 10th, 2024 07:05 PM
    Thank you so much Heather! I am so happy for you and Don! Happy Holidays!
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    Elizabeth S L
    Salisbury, NC
    Posted on November 29th, 2024 06:31 PM
    My rate was not locked in for four days after signing with the builder, so it went up.
    Reply from Laura Lail
    December 18th, 2024 04:40 PM
    Thank you for the feedback, Suzanne. Like I had explained we could not lock your rate until we had your contract. Since you were doing a bond loan with down payment assistance, we had no way to improve the rate. I hope you have a wonderful...
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    George P B
    Sherrills Ford, NC
    Posted on November 22nd, 2024 03:10 PM
    Responsive
    Reply from Laura Lail Townsend
    December 18th, 2024 04:41 PM
    Thanks so much for completing the review George! Happy Holidays!
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    Jacob P
    Charlotte, NC
    Posted on November 15th, 2024 02:11 PM
    Laura was very quick to respond and described our options very clearly so we could get the most beneficial plan
    Reply from Laura Lail
    November 15th, 2024 02:28 PM
    Thanks you so much for your business Jacob! My team really appreciates you and Dana for trusting us with your new home purchase!
  • Encompass
    M
    Michele D
    Sherrills Ford, NC
    Posted on November 14th, 2024 02:13 PM
    great communication
    Reply from Laura Lail
    November 14th, 2024 02:24 PM
    Thank you very much Michele! I really appreciate you and Angelo allowing me to help you. I hope you are enjoying settling into the new home!
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    J
    John T N
    Sherrills Ford, NC
    Posted on November 14th, 2024 01:11 PM
    Very straightforward and easy to work with. Everything I needed was provided to me, and all questions I had were answered.
    Reply from Laura Lail
    November 14th, 2024 02:09 PM
    Thank you so much JT! Super happy for your family!
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    Vanessa L
    Sherills Ford, NC
    Posted on November 7th, 2024 02:12 PM
    Laura was a great communicator and made the process smooth and quick. This was my first time buying a home and she made sure that I understood every part of the process and knew what to expect.
    Reply from Laura Lail
    November 7th, 2024 03:12 PM
    Thank you so much Vanessa and congratulation on your new home! I am so happy for you!!
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    M
    Malinna L S
    Midland, NC
    Posted on October 31st, 2024 10:18 PM
    I'm writing to share some feedback about our recent experience, which unfortunately was not the best. I don’t intend for this to come across as a negative review, but rather as constructive feedback that could help improve the process for future...
    read more
    Reply from Laura Lail
    November 1st, 2024 12:41 PM
    I really appreciate your feedback Malinna. You are correct, The last couple of weeks on a mortgage loan can be tedious and stressful due to some changes that have impacted the underwriting process. We are required now to get a final VOE "verification...
    read more
  • SFTP
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    Kaylyn M
    Sherrills Ford, NC
    Posted on October 5th, 2024 01:33 PM
    Laura was very easy to get in touch with and she understood my situation as far as having a newborn and husband being out of town most of the time. She was very kind with reminders. Even with no power or internet after the hurricane, she still...
    read more
    Reply from Laura Lail
    October 5th, 2024 11:55 PM
    Kaylynn you handled everything so well and it was such a pleasure to work with you. I am so happy for you and Cody!!
  • 71–80 of 184
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Fairway Independent Mortgae - Branch Regional Training Manager/Senior Mortgage Planner
      Dec 1st, 2019 - Current
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NC, SC
    • NMLS# 570231
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures