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Laura Lail - Branch Sales Manager | NMLS# 570231 in Charlotte, NC

Laura Lail

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Branch Sales Manager | NMLS# 570231

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y...... Show More
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Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
Overall Ratings
4.96
(182)
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Reviews from Web
  • 5.0
    Encompass
    A
    Arlene B
    Monroe, NC
    Posted on July 4th, 2026 11:23 PM
    It was very friendly and felt personal. Like we were working with someone who truly cared.
    Reply from Laura Lail
    July 6th, 2026 01:19 PM
    I'm glad you felt a personal and caring connection during the process, Arlene. Your experience is important to me, and I appreciate your kind words. Thank you for choosing Fairway Home Mortgage! Congratulations on your new home and your recent...
    read more
  • 5.0
    Encompass
    B
    Bryan D
    Wake Forest, NC
    Posted on July 2nd, 2026 01:41 PM
    Laura was great to work with from start to finish. She kept us updated throughout the entire process, was always quick to answer our questions, and made sure we understood what was happening every step of the way. Buying a home can be stressful,...
    read more
    Reply from Laura Lail
    July 2nd, 2026 03:07 PM
    Bryan, I'm so glad to hear you had such a positive experience. Keeping you informed and ensuring a smooth process is always my goal, and I'm pleased that you felt supported and understood every step of the way. Thank you for your kind words...
    read more
  • 5.0
    Encompass
    L
    Leann R
    Waxhaw, NC
    Posted on June 21st, 2026 12:32 PM
    Knowledgeable and friendly. Answered all of our questions.
    Reply from Laura Lail
    June 21st, 2026 04:37 PM
    Leann, thank you for your kind words and for trusting me with your mortgage needs. I'm still here if you and Juan need anything at all. I am so happy for your family!!
  • 5.0
    Encompass
    J
    Jacob H
    Midland, NC
    Posted on May 31st, 2026 01:33 PM
    Laura was an excellent help all throughout the process. She was very accessible if ever I had questions, as this was the first time I had ever applied for a loan of this nature. She is super friendly and cares about her clients. Excellent experience...
    read more
    Reply from Laura Lail
    May 31st, 2026 05:03 PM
    Jacob, It's always my goal to be accessible and provide a caring service. Thank you for your kind words and for trusting me with this important step. I am so happy for your family!! I appreciate you and Katie so much.
  • 5.0
    Encompass
    A
    Amanda M
    Charlotte, NC
    Posted on May 18th, 2026 12:16 PM
    Laura was so attentive and responsive to all my questions and concerns. As a first time homebuyer she made sure I understand all the steps along the way. She is truly amazing.
    Reply from Laura Lail
    May 18th, 2026 12:42 PM
    Amanda, I am so happy for you and truly appreciate you allowing me to be a part of your first home purchase. Being attentive and responsive is important to me, especially for first-time homebuyers. Thank you for your kind words!
  • 5.0
    Encompass
    W
    William M
    Rock Hill, SC
    Posted on May 17th, 2026 02:32 AM
    Very communicative! You kept things professional and the entire experience felt seamless.
    Reply from Laura Lail Townsend
    May 18th, 2026 12:47 PM
    Will, I'm pleased to hear that you found the experience seamless and appreciated the communication. Keeping things professional and smooth is always my goal. Thank you for your kind words! I am so happy for you and Caroline!
  • 5.0
    Encompass
    M
    Maureen M
    Salisbury, NC
    Posted on May 13th, 2026 07:42 PM
    Laura guiding us through every aspect to secure our loan. She was AWESOME
    Reply from Laura Lail
    May 13th, 2026 07:45 PM
    Maureen, your kind words mean a lot to me, and I'm happy I could assist you during this process. Thank you for choosing Fairway Home Mortgage! I hope you had a wonderful Mother's Day moving into your new home!!
  • 5.0
    Encompass
    E
    Elijah S
    Boone, NC
    Posted on May 7th, 2026 12:08 PM
    Laura was great at explaining all the different steps . she was quick at getting back to me and pleasant to work with
    Reply from Laura Lail
    May 7th, 2026 01:26 PM
    Elijah. It was a pleasure working with you and thankyou for trusting Fairway Home Mortgage with your new home purchase. Thank you for your kind words also!
  • 5.0
    Encompass
    B
    Brady S
    Thomasville, NC
    Posted on May 4th, 2026 12:31 PM
    Laura kept us updated throughout the entire process and was so easy to work with.
    Reply from Laura Lail
    May 4th, 2026 12:57 PM
    Brady, I appreciate your kind words and am glad to hear that you felt well-informed and found it easy to work with me. Keeping you updated was my pleasure, and I'm grateful for the opportunity to assist you with your mortgage needs.
  • 5.0
    Encompass
    M
    Matilynn S
    Thomasville, NC
    Posted on May 4th, 2026 12:19 PM
    Laura walked us to rough every step and was always easy to get in contact with.
    Reply from Laura Lail Townsend
    May 4th, 2026 12:59 PM
    Mattie, I am so happy for you and Brady and want to thank you for allowing me to help you with such an important purchase. You guys made it easy for my team to get you to the closing table. Thank you for trusting Fairway!
  • 10 of 182
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    267
    /850
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    Positions
    • Fairway Independent Mortgae - Branch Regional Training Manager/Senior Mortgage Planner
      Dec 1st, 2019 - Current
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NC, SC
    • NMLS# 570231
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures