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Laura Lail - Branch Sales Manager | NMLS# 570231 in Charlotte, NC

Laura Lail

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Branch Sales Manager | NMLS# 570231

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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5 Star
98%
4 Star
2%
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1%
Reviews from Web
  • Encompass
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    Elizabeth B H
    Mint Hill, NC
    Posted on December 28th, 2025 08:34 AM
    Laura was prompt, patient, extremly knowledge and so so kind! She answered any question we had and explained the process every step of the way. It was the easiest transaction we've ever made.
    Reply from Laura Lail
    December 29th, 2025 02:08 PM
    You were so amazing to work with and I am so happy for your family. Thank you for choosing Fairway Home Mortgage and for sharing your experience. If there's anything else I can do to assist, please let me know!
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    James S H
    Mint Hill, NC
    Posted on December 25th, 2025 10:04 AM
    Laura and her team were courteous, thorough, prompt, and highly professional. They were there every step of the way and available for all of our questions or concerns. We have never experienced such great customer service from a lender! Would...
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    Reply from Laura Lail
    December 26th, 2025 02:08 PM
    Thank you so much for the kind review Steven! I am so happy and excited for your family and hope we get to work together again. I feel very grateful to have been a part of this journey with you both and the amazing team you had helping you!...
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    Jenna K R
    Charlotte, NC
    Posted on December 19th, 2025 05:47 PM
    Laura was fantastic! From the minute we began talking, she immediately made me feel confident that she would help me all the way through the process. And she did just that! She is extremely responsive to both phone calls and t and was able...
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    Reply from Laura Lail
    December 19th, 2025 05:58 PM
    I'm pleased to hear that I was able to support you throughout the entire process and help instill confidence along the way. I appreciated our conversations and the opportunity to address all your questions. Thank you for considering me for...
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    Kimberly A E P
    Troutman, NC
    Posted on December 9th, 2025 08:26 PM
    Laura was quicj to answer any question I had. She was most patient and incrediby thorough. Thank you for all your hard work!!
    Reply from Laura Lail
    December 9th, 2025 10:10 PM
    I'm grateful for your kind words, Kim. It's reassuring to know that my efforts in addressing your questions and being thorough with the details made a positive impact. Should you need any further assistance, I'm always here to help. Thank you...
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    Zachary K W
    Stanfield, NC
    Posted on December 9th, 2025 01:29 AM
    10/10 experience
    Reply from Laura Lail
    December 9th, 2025 03:32 PM
    I'm pleased to know you had such a positive experience, Zach. Ensuring a seamless process is always my goal. If there's anything more I can assist with in the future, feel free to reach out. Congratulations again on your new home!
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    Adam N A
    Dallas, NC
    Posted on November 27th, 2025 06:47 PM
    Laura and the team at Fairway always make it such an easy, seamless process. The communication and transparency is top tier. Thank you for making this process feel easy!
    Reply from Laura Lail
    November 28th, 2025 05:53 PM
    Your feedback is truly appreciated, Adam. Ensuring clear communication and transparency is a priority for me, and it’s rewarding to see that reflected in your experience. Thank you for trusting my team again! We always enjoy getting to work...
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    Barbara A H
    Rocky Mount, NC
    Posted on November 2nd, 2025 08:17 AM
    Very fast response to our questions
    Reply from Laura Lail
    November 4th, 2025 02:59 PM
    It was such a pleasure to work with you and Tom! I am very happy for you both. Please don't hesitate to reach out if you need anything at all!
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    Christian K
    Salisbury, NC
    Posted on November 1st, 2025 02:02 PM
    Laura was available every time I reached out to her and she had answers to all of my questions and resolved all of my concerns. Great communication and overall great experience
    Reply from Laura Lail Townsend
    November 4th, 2025 03:00 PM
    I'm pleased to know that I could provide the support and communication you needed throughout the process. Being available and resolving concerns is something I strive for, and I'm glad that my efforts led to a positive experience for you. If...
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    Thomas P H
    Rocky Mount, NC
    Posted on October 29th, 2025 03:25 PM
    Laura Was fantastic She was always a step a head. Thanks Lura
    Reply from Laura Lail
    October 29th, 2025 05:19 PM
    Thank you for your kind words Tom! If there’s anything else you need, please don't hesitate to reach out!
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    Stephanie C
    Catawba, NC
    Posted on October 16th, 2025 12:39 PM
    Excellent communication, accurate, and precise information for first time home buyer. Process was smooth with this team. I also enjoyed having access to the app, seeing every step along the way.
    Reply from Laura Lail
    October 16th, 2025 06:25 PM
    It's great to hear that the communication met your needs as a first-time home buyer. I'm pleased the process felt smooth for you and that you found the app useful for keeping track of each step. If there’s anything more I can help with, please...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Positions
    • Fairway Independent Mortgae - Branch Regional Training Manager/Senior Mortgage Planner
      Dec 1st, 2019 - Current
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NC, SC
    • NMLS# 570231
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures