Kristen Smith's Cover Image
Kristen Smith - VP/Mortgage Loan Officer | NMLS # 306103 in Suffolk, VA

Kristen Smith

ClaimedPro

VP/Mortgage Loan Officer | NMLS # 306103

Company Logo
Old Dominion University
Old Dominion University
Being a good mortgage professional means treating your clients and their financial goals as a top priority. Kristen Smith is committed to making sure that you are getting the loan that best fits your needs, while remaining dedicated to the ... Show More
Company Logo
Old Dominion University
Old Dominion University
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
91%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • Encompass
    J
    JANET T
    Wakefield, VA
    Posted on May 29th, 2018 12:03 PM
    Kristen and her team made my homeowner' process smooth for me,they kept me info every still of the way from beginning to end.they answer all my questions thru email and in person I would highly recommend them.
  • Encompass
    S
    Steve M S
    Suffolk, VA
    Posted on May 29th, 2018 11:59 AM
    Kristen and her team was fantastic with our loan documents and communication. Everything was well organized and easy. Having documents online made it even more easy to do!
  • Encompass
    K
    KEITH O
    Suffolk, VA
    Posted on March 16th, 2018 12:06 PM
    Kristen made us feel very comfortable with this major transaction in our life and with our move to the suffolk area. She answered any questions we had very clearly and was always pleasant, personable and very knowledgeable. Her and her team,...
    read more
  • Encompass
    M
    Michael W B
    Chesapeake, VA
    Posted on March 2nd, 2018 01:51 PM
    Kristen was very responsive with emails and phone calls from me. It was a very good experience doing business with Kristen and TowneBank Mortgage. Thanks
  • Encompass
    E
    ERIC D N
    Chesapeake, VA
    Posted on March 1st, 2018 08:06 PM
    Thanks for making my life easy in this! You and your team are amazing!
  • Encompass
    M
    MATTHEW B Z
    Suffolk, VA
    Posted on February 27th, 2018 02:16 PM
    The whole process was simple and easy. Thanks
  • Encompass
    K
    KATHERINE E P
    Norfolk, VA
    Posted on February 17th, 2018 12:34 PM
    The Townebank mortgage team took a personal approach to preparing the most suited mortgage for my investment property. I appreciate the knowledgeable staff and streamlined process.
  • Encompass
    J
    JAMES T
    Portsmouth, VA
    Posted on January 30th, 2018 11:51 AM
    Several errors in communication, which was mostly emails vs. phone calls, involving items needed & most importantly estimated closing costs & cash to close along with actual locked in rate.
  • google
    B
    Bill
    Posted on May 7th, 2024 12:15 AM
    We recently closed on our new home and Kristen was our loan officer. She was spectacular. It was a long and cumbersome process but she helped guide us through every step with wonderful insight and intelligence! Just when we thought underwriting...
    read more
    Reply from Owner
    August 1st, 2022 12:00 AM
    Thank you, Bill!
  • google
    K
    Katrina T
    Posted on May 7th, 2024 12:15 AM
    Kristen was very patient with me during the whole process. At times when I felt discouraged she gave me reassurance that we could work through any issues. Kristen as well as her team went above and beyond to make sure that my mission of home...
    read more
    Reply from Owner
    August 1st, 2023 12:00 AM
    It was a pleasure to work with you Katrina! Congratulations!
  • 341–350 of 350
    About
    Being a good mortgage professional means treating your clients and their financial goals as a top priority. Kristen Smith is committed to making sure that you are getting the loan that best fits your needs, while remaining dedicated to the objective of helping simplify the home financing process. As a lifelong resident of Hampton Roads she realizes the importance and the benefits of working with a hometown lender and looks forward to the opportunity to work with you. She specializes in creating the best mortgage finance plan to lower costs, save money and help you purchase or refinance the home of your dreams Specializes in Conventional, FHA and VHDA loan programs Knowledgeable in construction financing
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Home Equity Loans
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Education
    • Old Dominion University
      Old Dominion University logo
    • Christopher Newport University
      Christopher Newport University logo
    Positions
    • TowneBank Mortgage - VP- Senior Loan Officer
      May 22nd, 2006 - Current
    Memberships
    • Portsmouth Museum Foundation Board Member
    Addresses and Serving Areas

    Year Started

    2006

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 306103
    Awards
    2016 40 Under 40 R...
    2012-Present Chair...
    Hobbies
    • Spending time with My Kids, Family and Friends.
    • Going Camping and hitting the Beach.
    • Volunteering within the community and helping others.
    • View All
    Disclaimer
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.