Kristen Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1993938
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Kristen is outstanding at what she does. The communication was excellent. We live in a different city than our new home. Kristen kept us up to date and was so nice and pleasant to work with. We had several experiences in working with mortgage...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I'm grateful for your kind feedback, Barbara. I'm pleased to hear that communication went smoothly and that you felt well-informed throughout the process, even with the distance involved. It was a pleasure working with you, and I'm honored...
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Kristen was great to work with throughout the entire process. She was always easy to reach whenever I had questions and kept me well informed every step of the way. Her communication and responsiveness made everything smooth and stress free....
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Your feedback is truly appreciated, Brandon. I'm pleased to know that the communication and responsiveness helped make the process smooth and stress-free for you. I value your recommendation and am here to assist if you ever need anything else....
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Kristen was always available to answer my questions and get me quotes throughout my home-buying process. She was very clear with what I needed to do and helped me secure the mortgage. Her friendliness and eagerness to help - no matter the day...
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Kristen was very prompt to respond when we reached out to her (Holly, our realtor, gave her an excellent recommendation). She was very thorough and prompt. It was also very classy of her to stop by the title agency during our closing to meet...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thank you for taking the time to share your experience, Kevin. I'm glad to hear that everything went smoothly and that you appreciated my visit to the title agency. Building connections is important, and I'm pleased it made a positive impact....
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Very helpful and went above and beyond with helping us and the person we were buying from with information, bargaining, and other things that made the process a lot less stressful.
Kristen was fantastic to work with. She is very knowledgeable in her field and generous and flexible with her time. She was supportive to us as new clients and quickly treated us as friends. It was our first time buying a house and Kristen...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I'm pleased to hear that your first home-buying experience was a positive one, Tara. I aim to make the process as clear and smooth as possible, so it's great to know I was able to provide the support you needed. If you ever have further questions...
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Kristen Smith Absolutely incredible Loan Officer. She is knowledgeable, extremely communicative with myself as the agent and my clients, and as patient as can be. Her job is not easy by any stretch and I really commend her on her consistency....
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You're the BEST
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I appreciate your kind words, Holly. It's great to know you had a positive experience. If you ever need assistance in the future, I'm here to help.
As I mentioned in my last emaill, Buyer is very happy with his new home and our team efforts educating and guiding him beautifully throughout the entire process. Buyer has a fun story to share as a first time buyer who recognized how important...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thank you for sharing this update, Kurt. It's wonderful to hear that the buyer is pleased with his new home and felt well-supported throughout his journey. Being part of such milestones is why I do what I do. If there's ever more assistance...
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Kristen and the Guild Mortgage members, make you feel so comfortable and they took great care and time to make sure we understood each step the whole time. I so appreciate the whole group, and Kristen, is a pleasure to talk to. Such an amazing...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I'm grateful for your kind words, Catherine. It's important to me that you felt comfortable and well-informed throughout the process. I really enjoyed our conversations and I'm glad the entire team was able to assist you effectively. If you...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1993938 | Branch NMLS #2900190
Products & Services
Mortgage Broker
FHA Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1993938
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095