Kristen Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1993938
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Everything went smoothly and Kristen and her team are great to work with.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for your kind review, Aaron. I'm really happy that working with my team at Academy Mortgage was a smooth process. I'm glad we could help make this process easy for you.
Kristen and Bill were very informative to approve me, keep me updated and congratulate me on my first home purchase. I’m moving from Texas to Arizona and she made the process seamless.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you, Alexis, for your kind words! I'm so glad you enjoyed your experience and that we were able to make your first home purchase a smooth process. Congratulations on your move to Arizona, I'm sure you're going to love it!
Kristen was very communicable and anytime something changed she was very prompt to inform. She was always available for questions and if she didn't know the answer, she would call back with it! Even with an extended close date, issues with...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for the kind words, Salyna! I'm so glad I could help you through the process. It's always a pleasure to work with you. Thank you for taking the time to review my work. I look forward to working together again soon! :)
They were there every step of the way. Available when needed..
Good follow up. Stayed on top of things and we ended up closing early. I highly recommend Kristen.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you, John! I'm so glad that we were able to close early and that you were satisfied with the follow up. I appreciate your recommendation and am grateful for your kind words.
Kristen was so on top of everything. She had a creative and immediate workaround for every hurdle. She always was available as well as her colleague Bill from the Chandler office. I will definitely do business with Kristen again and refer others....
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for the kind words, Tuula! I'm so glad that Bill and I were able to help you through the process. I'm thrilled that you were satisfied with the service you received and that you would be able to refer others and work with...
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Kristen and her communication and personal touch
This is the easiest and most pleasant mortgage process my husband I have ever experienced. Kristen and her team were wonderful to work with. Great communication. Professional, caring, and reassuring. We felt confident throughout the process....
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Kristen was extremely helpful and amazing at explaining how the loan process would go, and was always updating us on how the process was going. Kristen is amazing!
You were wonderful. Helena and I both are so lucky that you and Billie took such great care of us. Thanks for all your help and hope to see you at the house warming party!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1993938 | Branch NMLS #2900190
Products & Services
Mortgage Broker
FHA Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1993938
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095