Kristen Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1993938
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Communication and friendliness was Great!
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much, Alan, for your positive review and high rating. I'm glad to hear that you had a great experience with my communication and friendliness. It was truly a pleasure to assist you. Looking forward to helping you and Alice with...
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Moving across the country and completing a remote closing was seamless with Kristen and Academy Mortgage. Kristen was consistently helpful, patient, professional, and personable throughout the process.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for your kind words, Kim! I'm so glad everything went smoothly for you during your move. I'm honored to have helped make your home buying process run as smoothly as possible. Thank you for choosing me!
Kristen is knowledgeable, very efficient and yet patient. I appreciate her keeping on us to get our part of the financing accomplished in a timely manner. She is a delight to work with.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Connie, thank you so much for your kind words and for taking the time to leave this wonderful review. I'm so glad that I could be of assistance to you and Denny. It's my pleasure to provide this service to my clients and I'm so happy that you...
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The process was professional and expediant. Great job.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you, Denny, for the five-star rating! I'm glad to hear that your experience was professional and expedient. You and Connie were a pleasure to work with!
Excellent communication - excellent experience.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you! I am grateful for your referrals and love working with you and Hannah!
Kristen is always the best! She is always on time and keeps everyone informed, throughout the process. I'm thankful to have Kristen in my corner!
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for the kind words Kassie! I truly appreciate it and am so glad I could help you through the process. :)
Kristen and her team were exceptional! I could not have asked for a better loan officer. She truly cares about the people she is helping and will try her hardest to make things work for you. I am so thankful I went with Kristen and Academy...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much for your kind words, Christopher! I'm so glad that I could help you and that you had a positive experience. It's always my goal to make the home loan process as smooth as possible. I'm glad I could do that for you. Thank you...
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Kristen did a fantastic job with the transaction! She's very thorough, knowledgeable and did an amazing job communicating. Thanks Kristen and I look forward to many more transactions in the future.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much Martha! I truly appreciate your kind words and I'm glad I could help. I look forward to working with you again soon!
Virtually unlimited access to Kristen to get answers to questions. Changing in the middle of the process didn't throw her! Found us a mortgage that met our needs.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you Paula, for taking the time to review my services at Academy Mortgage. I am so glad that I was able to provide you with virtually unlimited access to get answers to your questions and that I was able to find you a mortgage that met...
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Kristin was so polite and quick to respond. She really made the process as smooth as possible.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you for the kind words, Rebecca! I'm so glad I could help make the process as smooth as possible for you. Thanks for taking the time to review Academy Mortgage.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1993938 | Branch NMLS #2900190
Products & Services
Mortgage Broker
FHA Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1993938
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095