Kristen Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1993938
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Kristen was so helpful during our home buying experience and made us feel supported and confident through the whole process. We were lucky to have her on our team!
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I'm thrilled to hear that you had such a positive experience, Emily! Supporting you and Jason through the home buying process was my pleasure. Your kind words mean a lot to me! Thank you for choosing me as your loan officer and for your generous...
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The efficient and consistent communication
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thanks so much for your kind words, Callie! I strive to provide the best service possible, and your positive feedback means a lot. Don't hesitate to reach out if you have any further needs or questions. :) Kristen Smith
Clear communication and answered all my questions.
Kristen was amazing during every step of the process. Communicative and kind, very clear about what was needed and when. Perfect amount of follow-up. Flexible, patient and responsive. We felt very well taken care of, and she took the stress...
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Easy through entire thing.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thank you for the great review, Luke! I am so happy for you and Amanda! - Kristen M. Smith
Kristen was pleasant to speak with on the phone and I appreciated that she was able to explain the mortgage process clearly. Our case was kinda complicated and Kristen handled it with grace.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
I am honored to have helped you, Amanda. It was my pleasure to assist you in navigating the complexities of the mortgage process. I strive to provide clear and helpful communication and to make it as easy as possible for you! Thank you for...
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Very professional. Went above & beyond for us.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Hi Donald, thank you for the great review and rating! You and Ana were so wonderful to work with and I am so excited for you! :) Kristen M. Smith
Kristen and her team are fantastic. They provided fast and clear answers to all of our questions and concerns. They are very professional but also friendly and pleasant. It was a real pleasure working with Kristen and Bill.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you so much, Ana! It was a pleasure working with you and Donald as well. My team and I always strive to offer fast and clear responses in order to give you the best experience. Your acknowledgement means a lot to us and encourages us...
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Kristen made my first time buying a home AMAZING! Even when things got stressful she handled it with grace and confidence and in turn made me have confidence in the process. She checked in with me regularly and gave updates. Bill was also extremely...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
Thank you, Cait! It was a real pleasure assisting you. It was such an honor helping you buy your first home! I'm happy to know you felt confident and informed throughout the process. Bill and I strive to provide the best service, and your recommendation...
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Kristen was very attentive to all the details and was quick and reliable with communications and details.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:48 PM
I'm absolutely delighted to hear that you had a positive experience, Brenda! Meeting your expectations and paying close attention to every detail is my top priority. Your kind words and the 5-star rating mean a lot to me. Please don't hesitate...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1993938 | Branch NMLS #2900190
Products & Services
Mortgage Broker
FHA Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1993938
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095