New American Funding - Kristen Rogers

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-949-269-0761
Rating: 4.75

Senior Loan Officer | NMLS # 1819327|LMB # 1005145...

Consumer Direct | Santa Ana

4.75

(233)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 269-0761

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/kristenrogers/

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4.75

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4.75

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Kristen is always great to work with. Thank you for all your hard work. I look forward to working with you again. Best wishes

I know a lot of it was maybe a first time for the agents but just seemed like we were put on the back burner a lot when it could have moved alot faster than it did but just happy to finally be able to put this behind us and move forward . Thank...

Reply from Kristen Rogers

July 13th, 2024 03:05 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Things needed: Better communication. Timeliness in getting this transaction closed. Too many people involved to efficiently get the job done. (Normal transactions close in 6 weeks this took 4 months and almost lost the deal.) Kristen was pleasant...

Thank you NAF our experience was Great. Kristen Rogers was Amazing she made sure our wants and needs was fulfilled Also, Samual was great as well and getting use the information that was needed. Thank you all. 😊

Reply from Kristen Rogers

June 2nd, 2024 06:06 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Great communication, always returned called and answered when she could.

From the initial introduction, to the final close, working with Kristen was nothing short of exceptional. We actually changed lenders part way through the buying process (from a local lender)because of Kristen. Promises were kept, and expectations...

Reply from Kristen Rogers

May 13th, 2024 09:16 PM

Ron and Diana you both were a pleasure to work for. I look forward to helping you guys in the future. Enjoy your beautiful home.

Kristen was very helpful and kept us informed on the progress of our loan. She made a stressful process much easier. Thanks!

Reply from Kristen Rogers

May 21st, 2024 03:07 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Kristen and Serei were both very pleasant and easy to work with. They knew how important it was for us to close quickly and they did everything they needed to to make it happen. They both were easy to get ahold of and responded quickly to our...

Reply from Kristen Rogers

May 19th, 2024 10:11 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The whole process was straightforward and whatever questions I had were answered promptly.

Reply from Kristen Rogers

May 5th, 2024 09:57 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Any form of communication whatsoever on the loan status. Getting the package to Title on time would have been amazing, and once the docs were late some communication would have helped smooth things over with clients. Super disappointing experience,...

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About

With many years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase and refinance, I am a firm believer in excellent customer service and offering the most competitive pricing. When working with me and New American Funding you'll receive: - Professional advice and support in making your home financing decisions - A full spectrum of loan products from which to choose - Consistent communication and follow up throughout the loan process from me and New American Funding's in-house operations team - Industry leading close times Please give me a call today for answers to any of your home financing questions. I would be more than happy to offer my professional advice.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan