Kim McClurg, Ruoff Mortgage

Name: Ruoff Mortgage Co
Address: 141 S. Jackson St., Jackson, Michigan, 49201
Telephone: +1-517-812-8514
Rating: 4.91

Senior Loan Officer | NMLS# 770971 | Ruoff Mortgag...

Ruoff Mortgage - Jackson

4.91

(90)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 812-8514

Jackson, MI

https://www.ruoff.com/kimmcclurg

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.91

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4.88

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Kim was very transparent throughout the entire process. Provided regular updates with phone calls just to check in and ask if any questions have come up .

Reply from Kim McClurg, Ruoff Mortgage

March 8th, 2026 02:42 PM

I appreciate your feedback, Jared. It's great to know that my transparency and regular updates were helpful for you during the process. Ensuring open communication and being available for any questions you have is always a top priority for...

Working with Kim in a professional manner is a top notch experience. Kim's attention to detail, availability and communication are all factors why I highly reccomend using Kim as your lender for all real estate lending needs.

Reply from Owner

February 4th, 2026 04:41 PM

I'm grateful for your recommendation, Eric. It's rewarding to know that my attention to detail and communication made a positive impact on your experience. Being available and ensuring all aspects of the lending process meet your expectations...

I am a real estate agent and Kim is my go-to local lender. She is accessible, friendly, knowledgeable and will go above and beyond to get buyers pre-approved with the right mortgage product from Ruoff.

Reply from Owner

January 27th, 2026 08:06 PM

Kristin, I'm grateful for your endorsement. It's rewarding to know that you consider me your go-to lender and that my accessibility, friendliness, and knowledge make a positive impact. Helping buyers secure the right mortgage product is something...

Kim is always attentive and quick to assist my customers. I also used her to refinance my own home. Give Kim a call if you need a lender.

Reply from Owner

January 27th, 2026 08:06 PM

I appreciate your encouraging words, Jennifer. I'm glad to have been able to support both you and your customers. It was a pleasure assisting with your refinance, and I'm always here to help with any future needs. Don't hesitate to reach out...

Kim was very helpful and responsive throughout the process.

Reply from Kim McClurg, Ruoff Mortgage

December 28th, 2025 05:58 PM

I appreciate your feedback, Zachary. It's great to know that my responsiveness and assistance during the process met your expectations. If you have any more questions or need further help in the future, feel free to reach out. Thank you for...

great customer service, timely communication, informative and patience. Thank you

Reply from Kim McClurg, Ruoff Mortgage

December 28th, 2025 05:22 PM

It's great to hear that you appreciated the customer service and communication throughout the process. I aim for clarity and patience in all our interactions, so your feedback means a lot. If you ever have more questions or need further assistance...

Kim kept us up to date on everything we needed to do and the status of our loan and losing. The website was easy to use to upload documents too!

Reply from Kim McClurg, Ruoff Mortgage

December 28th, 2025 05:23 PM

I'm delighted to know that you felt well-informed throughout the process, Hope. Keeping you updated on the loan status and requirements is a priority, and I’m pleased the website made it easy for you to upload documents. If there's anything...

Kim was very professional, kind and helpful. I would definitely recommend her to others. Thank you so much Kim.

Reply from Owner

December 28th, 2025 05:23 PM

I appreciate your kind words, Kathy. I'm glad to hear that my professionalism and assistance were of value to you. Your recommendation means a lot, and I'm here if you or anyone you know needs further help in the future. Thank you for taking...

Very nice and professional. Great communication. Kim made me feel very comfortable through the whole loan process.

Reply from Kim McClurg, Ruoff Mortgage

December 23rd, 2025 09:01 PM

I'm glad to hear you felt comfortable and found the communication to be great during the loan process, Kathleen. It's important to me that my clients feel supported and at ease every step of the way. If you have any further questions or need...

Kim was wonderful to work with! As first time homebuyers, having a loan officer who had our best interest in mind and who was able to walk us through the loan and home buying process step by step was important. Kim did this and then some! It...

Reply from Kim McClurg, Ruoff Mortgage

December 9th, 2025 04:52 PM

I'm pleased to hear you had a positive experience as first-time homebuyers. Guiding clients step by step through the loan process and ensuring everything aligns with your best interests is always my aim. I'm glad my efforts, including being...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

Home Renovation Loan

Specialities

Purchase of primary residence, second homes and investment properties.

Rate and term and cash out Refinancing.

First time buyer programs.

MSHDA Down Payment Assistance programs

Construction Programs

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