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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Sat
24 hours(Open now)
Sun
24 hours
Mon
24 hours
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Reviews From Previous Organization
    A
    Amanda V
    Greenville, MI
    Posted on February 11th, 2021 11:55 AM
    Kerensa went above and beyond to help me with everything. I was so appreciative of her services. It was very clear that Kerensa cares a great deal about her clients. Thank you so much!
  • Reviews From Previous Organization
    T
    Troy V
    Grandville, MI
    Posted on February 10th, 2021 06:00 PM
    Great communication throughout the process, was a pleasure working with Kerensa!
  • Reviews From Previous Organization
    K
    Kordelle W
    Holland, MI
    Posted on February 9th, 2021 07:24 PM
    Kerensa provided a silky smooth transaction for my buyer, the transaction had a couple hiccups that were rapidly addressed ensuring the set close date! Awesome Job!
  • Reviews From Previous Organization
    B
    Brent P
    Rockford, MI
    Posted on February 6th, 2021 12:38 AM
    Kerensa was available at any time to help, and responded to any questions in a very timely manner
  • Reviews From Previous Organization
    C
    Cody R
    SandLake, MI
    Posted on January 28th, 2021 06:47 PM
    Kerensa always is very helpful, answers all of our questions, quick to reply even when on vacation, explains what and why things are happening, and is very friendly! Her hard work and dedication to her clients is unmatched!
  • Reviews From Previous Organization
    C
    Catherine S
    Hastings, MI
    Posted on January 28th, 2021 05:29 PM
    Kerensa was always prompt and available at any moment. She truly cared about what type of financing was best for us. We were blown away at the excellent service she provided!
  • Reviews From Previous Organization
    J
    Jchon B
    GrandRapids, MI
    Posted on January 27th, 2021 08:09 PM
    Kerensa went above and beyond to answer questions. She promptly responded to each phone call and text, and she made sure we received the best deal possible.
  • Reviews From Previous Organization
    D
    Deborah M
    ByronCenter, MI
    Posted on January 27th, 2021 02:27 PM
    Great communication. We felt like we were listened to and then given answers quickly. The process went very smoothly. We great appreciate all the hard work that Kerensa and her team did for our refinance. Thank you!
  • Reviews From Previous Organization
    C
    Christine P
    Rockford, MI
    Posted on January 27th, 2021 02:01 PM
    Kerensa was very pleasant and helpful in established new mortgage. Low rate was established and secured effortlessly.
  • Reviews From Previous Organization
    E
    Eldon P
    CedarSprings, MI
    Posted on January 27th, 2021 02:07 AM
    Kerensa is always very responsive. Her knowledge and experience help to make my client's purchases go smoothly. She avoids common pitfalls and quickly overcomes challenges as they arise with her excellent problem-solving ability. She always...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures