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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Reviews From Previous Organization
    D
    Don R
    GrandRapids, MI
    Posted on May 14th, 2021 10:51 AM
    I've referred buyers to Kerensa for several years now and every single transaction has been super smooth and quick. She's very proactive, gives me updates, responds almost immediately. I can't say enough positive things about Kerensa!!
  • Reviews From Previous Organization
    W
    William M
    Gowen, MI
    Posted on May 4th, 2021 01:59 PM
    Kerensa went above and beyond to help us refinance our home. She was in constant communication with us and had our loan processed very quickly. We are very happy with our experience. I will definitely recommend her in the future.
  • Reviews From Previous Organization
    J
    Jason F
    Rockford, MI
    Posted on May 4th, 2021 12:50 PM
    Kerensa took her time to explain the process to use and answered all of our many questions to help us feel comfortable.
  • Reviews From Previous Organization
    W
    William M
    Gowen, MI
    Posted on May 4th, 2021 09:59 AM
    Kerensa went above and beyond to help us refinance our home. She was in constant communication with us and had our loan processed very quickly. We are very happy with our experience. I will definitely recommend her in the future.
  • Reviews From Previous Organization
    J
    Jason F
    Rockford, MI
    Posted on May 4th, 2021 08:50 AM
    Kerensa took her time to explain the process to use and answered all of our many questions to help us feel comfortable.
  • Reviews From Previous Organization
    P
    Previous C
    Undisclosed, MI
    Posted on May 1st, 2021 12:00 AM
    Kerensa was awesome - we actually do not have enough positive things to say about her. We had a challenge financially as a result of COVID (unemployment and new job at lower pay) and she worked her magic, give us options and ways to get our...
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  • Reviews From Previous Organization
    P
    Previous C
    Undisclosed, MI
    Posted on May 1st, 2021 12:00 AM
    Kerensa was exceptional and made the process easy and clear. We felt like we were guided and attended to the whole time. Minor spelling issues in documentation of names not sure by who but not a big deal. Loved the service. Would recommend...
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  • Reviews From Previous Organization
    P
    Previous C
    Undisclosed, MI
    Posted on May 1st, 2021 12:00 AM
    Working with Kerensa is always a pleasure and an easy process. Thank you to her and Shelby for an amazing, easy and efficient job with my refi! Truly worth the experience and will always look to Kerensa for my mortgage needs.
  • Reviews From Previous Organization
    P
    Previous C
    Undisclosed, MI
    Posted on May 1st, 2021 12:00 AM
    Kerensa was absolutely amazing to work with! She was always available for our many questions!!! She is organized and thorough!
  • Reviews From Previous Organization
    A
    Amy T
    Wayland, MI
    Posted on April 29th, 2021 01:26 PM
    This is our third time working with Kerensa and she never fails at surprising us with her efficiency, knowledge and dedication. She worked day and night to keep us informed and help with processing our loan. We even closed WEEKS ahead of schedule....
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures