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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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5 Star
97%
4 Star
2%
3 Star
1%
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0%
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0%
Reviews from Web
  • Reviews From Previous Organization
    V
    Valerie V
    Kentwood, MI
    Posted on December 5th, 2021 06:21 AM
    The process seemed to progress smoothly. Communications were clear and promptly handled. Appreciated the help over the phone while I was e-signing. Was pleased to see that an associate was involved to keep things moving. The only thing I would...
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  • Reviews From Previous Organization
    K
    Kristi P
    Morley, MI
    Posted on December 3rd, 2021 05:35 AM
    Just working with Kerensa was great! She made it stress free, found us the best rates and just really cares about her customers 😊
  • Reviews From Previous Organization
    S
    Shawn K
    Sparta, MI
    Posted on November 14th, 2021 08:54 PM
    A smooth and easy transaction in an industry without many of them. Thank you.
  • Reviews From Previous Organization
    D
    Danielle G
    Sparta, MI
    Posted on November 11th, 2021 11:23 AM
    This is the 3rd mortgage I have closed with Kerensa. With every one, she has communicated and explained things very well, making the process quick and simple. Thank you!
  • Reviews From Previous Organization
    V
    Vicki M
    Grand Rapids, MI
    Posted on November 10th, 2021 01:58 PM
    This loan had several obstacles that Kerensa worked through successfully. During the complete process she kept me and the buyer well informed.
  • Reviews From Previous Organization
    F
    Felicia R
    Grand Rapids, MI
    Posted on November 10th, 2021 03:25 AM
    Kerensa was so patient with me. Being my first time buying. Not enough words could be said to express my boys and I gratitude to getting us this far. And believing in us. Thanks
  • Reviews From Previous Organization
    E
    Elisabeth D
    Sand Lake, MI
    Posted on November 9th, 2021 02:51 AM
    Consistent communication and responses to emails. My husband was greatly impressed with the fast paced, but accurate movement forward to closing. Definitely will be recommending Kerensa and her team to family and friends
  • Reviews From Previous Organization
    A
    Antonio W
    Muskegon, MI
    Posted on November 8th, 2021 08:08 PM
    Step by step communication. Always replied in a timely matter.
  • Reviews From Previous Organization
    P
    Paul G
    Caledonia, MI
    Posted on November 5th, 2021 10:28 PM
    Kerensa was great at communication and keeping us up to date with what we needed to do and where we were within the process. I highly recommend Kerensa!
  • Reviews From Previous Organization
    S
    Steve M
    Muskegon, MI
    Posted on November 4th, 2021 12:58 PM
    This transaction was the first time Kerensa worked for one of my clients. Right from day one she was on her game. Thanks, Steve
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures