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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Reviews From Previous Organization
    M
    Megan K
    Grand Rapids, MI
    Posted on June 23rd, 2022 12:15 PM
    It was a great experience and great communication
  • Reviews From Previous Organization
    S
    Steven N
    Belmont, MI
    Posted on June 15th, 2022 12:23 PM
    We especially were impressed by how Kerensa made herself available outside of normal business hours to help us close very quickly.
  • Reviews From Previous Organization
    H
    Heather N
    Belmont, MI
    Posted on June 12th, 2022 01:51 AM
    Kerensa was great for the whole process. We are so appreciative of how hard she and her team worked for us!
  • Reviews From Previous Organization
    J
    James B
    Grand Rapids, MI
    Posted on May 21st, 2022 11:34 AM
    Kerensa was spectacular. Her communication was top notch second to none. Kerensa,would not let a question go unanswered. If she didn’t have time to answer a question due to another task or responsibility she would communicate she was busy but...
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  • Reviews From Previous Organization
    M
    Mitchell A
    Kent City, MI
    Posted on April 6th, 2022 01:16 PM
    Whenever there was a question, there was always a thorough explanation of what was sent to me. Instructions and application process was very clear and straight forward. Kerensa also provided around the clock service whether it be before, during,...
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  • Reviews From Previous Organization
    L
    Landen G
    Cadillac, MI
    Posted on March 26th, 2022 03:27 PM
    Kerensa is a get it done person. Sometimes it could be overwhelming but she helped me through the process step by step and was great at explaining. She made the process easy and understanding.
  • Reviews From Previous Organization
    J
    Jana M
    Coopersville, MI
    Posted on March 24th, 2022 02:57 AM
    This was my first time buying a new home and Kerensa offered excellent advise and guidance on what to expect, next steps and really guided me through the entire process. She was always willing to help and I would absolutely recommend to anyone...
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  • Reviews From Previous Organization
    J
    Jason M
    Grand Rapids, MI
    Posted on March 22nd, 2022 12:55 PM
    Communication, closed early
  • Reviews From Previous Organization
    A
    Adam D
    Kent City, MI
    Posted on March 22nd, 2022 11:23 AM
    Kerensa was very helpful and knowledgeable. Everything was seamless and Great!
  • Reviews From Previous Organization
    E
    Eric B
    Grand Rapids, MI
    Posted on March 18th, 2022 01:49 AM
    Kerensa truly walked alongside me during this entire process. She is extremely knowledgeable, professional, compassionate and helpful. She has a way of making you feel like me than a client. She was so calming to my wife and included us in...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures