Ken Crandall
Sr Loan Originator, NMLS ID# 17854
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Everyone was helpful and knowledgeable throughout the whole process
Reply from Ken Crandall
April 9th, 2026 02:33 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Ken and Alfredo, our loan processor, were totally engaged and responsive. Pleasantly surprised in how smoothly the process moved along.
Reply from Ken Crandall
April 7th, 2026 04:28 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Great follow up and response timing to any questions. Updated status on process throughout.
Reply from Ken Crandall
April 6th, 2026 02:07 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Thank you Ken. I had doubts in the process but you came through.
Reply from Ken Crandall
February 5th, 2026 04:37 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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All went well but I received a check to pay off an account that I cant use.
Reply from Ken Crandall
February 2nd, 2026 04:59 PM
We sincerely appreciate you taking the time to share your feedback. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Everything went great with my Amerisave mortgage application. I would highly recommend Ken Crandall and his team.
Reply from Ken Crandall
January 27th, 2026 08:44 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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helpful service
Reply from Ken Crandall
January 1st, 2026 08:38 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Easy to work with
Reply from Ken Crandall
January 1st, 2026 04:08 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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I really like Ken,, he treated me very good , he answered all my questions and concerns and made this a smooth and fast transition. If I could I would rate him the best.
Reply from Ken Crandall
December 31st, 2025 07:34 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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I was a little worried in the beginning because I had past and out of date things I had to take care of and a good bit of homework on my end . But Nikki did the real hard work for me. She stayed on top of everything, every step of the way....
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Reply from Ken Crandall
December 29th, 2025 03:01 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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About
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Licenses
- AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
- MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
- NMLS ID# 17854
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Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.