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Ken Crandall - Sr Loan Originator, NMLS ID# 17854 in Louisville, KY

Ken Crandall

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Sr Loan Originator, NMLS ID# 17854

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Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
84%
4 Star
11%
3 Star
1%
2 Star
1%
1 Star
3%
Reviews from Web
  • SFTP
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    TERENCE L
    GERMANTOWN, MD
    Posted on May 26th, 2026 08:42 PM
    KEN C. was great to work with and enjoyed the experience -his customer service was outstanding. I highly recommend AmeriSave.
    Reply from Ken Crandall
    May 27th, 2026 03:20 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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  • SFTP
    K
    KATHLEEN W
    MURFREESBORO, TN
    Posted on May 21st, 2026 08:43 PM
    A bit more communication and explaining just how things work especially for people as myself who have never done this before I would have liked to be advised exactly how it all works details explained more
    Reply from Ken Crandall
    May 22nd, 2026 03:41 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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  • SFTP
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    HOLLY B
    PROSPERITY, SC
    Posted on May 21st, 2026 01:42 PM
    Ken and the team at Amerisave were a pleasure to work with throughout the whole process. Ken provided options that other lenders did not which made me feel that he truly had my best interest in mind amd we worked through the process. Overall,...
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    Reply from Ken Crandall
    May 21st, 2026 01:58 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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  • SFTP
    S
    SANDRA S
    LOUISVILLE, CO
    Posted on May 18th, 2026 03:55 PM
    Overall a great experience
    Reply from Ken Crandall
    May 18th, 2026 04:43 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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  • SFTP
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    LYNDA H
    WICHITA FALLS, TX
    Posted on May 15th, 2026 04:18 PM
    I particularly appreciated the personal, compassionate and informative feedback that was received at the onset of the loan process by Ken Crandall. Mr. Crandall was availablle to be reached at any time regarding any questions that I had during...
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    Reply from Ken Crandall
    May 15th, 2026 05:05 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
    read more
  • SFTP
    K
    KIMBERLY S
    ROCK HILL, SC
    Posted on May 3rd, 2026 11:53 PM
    Ken checked in with me and made sure I understood when i I had question. Very helpful and professional!
    Reply from Ken Crandall
    May 4th, 2026 07:18 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • SFTP
    S
    STEVEN K
    TIVERTON, RI
    Posted on April 30th, 2026 01:11 PM
    The response from Ken and his associates was always timely and very helpful. I would recommend Figure to anyone. I would also recommend doing your research so you are clear as to the fees associated with a loan.
    Reply from Ken Crandall
    April 30th, 2026 01:39 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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  • SFTP
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    MARY J
    GLEN BURNIE, MD
    Posted on April 27th, 2026 06:25 PM
    The professionalism of Ken and Hazel. Their assistance and communication that helped the process move smoothly. All boiled down to a great experience!
    Reply from Ken Crandall
    April 27th, 2026 06:49 PM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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  • SFTP
    B
    BRUCE K
    LADY LAKE, FL
    Posted on April 21st, 2026 01:46 PM
    Ken was very friendly, helpful, and responsive to questions. He made dealing with Amerisave better than other companies I researched.
    Reply from Ken Crandall
    April 21st, 2026 02:20 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    M
    MARY C
    FOREST CITY, NC
    Posted on April 15th, 2026 01:12 PM
    Everyone very friendly and helpful thru the whole process.
    Reply from Ken Crandall
    April 15th, 2026 01:38 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
    read more
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    About
    Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
    • MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
    • NMLS ID# 17854
    • View All
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.