Ken Crandall
Sr Loan Originator, NMLS ID# 17854
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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Reviews from Web
He took the time to go over some of the questions that I had in the contract. And explained some of the costs that he had questions on and why certain things were presented in that contract. And how that would affect me, or how it wouldn't...
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Reply from Ken Crandall
September 28th, 2026 07:45 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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All my questions were answered in a timely manne and things explained to me in a detailed concise manner.
Reply from Ken Crandall
September 21st, 2026 02:37 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at **************************.
Easy communication. Follow up. Ease of acceptance for loan.
Reply from Ken Crandall
September 4th, 2026 06:33 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
This was my second time using Amerisave and if I ever have the need for another mortgage company I will definitely be using them. Ken Crandall and his team are amazing! They always listen to your needs and do whatever is necessary to make the...
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Reply from Ken Crandall
August 31st, 2026 02:00 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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The loan process was very smooth running
Reply from Ken Crandall
August 31st, 2026 01:44 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Very professional service
Reply from Ken Crandall
August 20th, 2026 03:00 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Having to jump through hoops to get a loan that is meant to fix things in your house is rediculous. You should not have to spend money to fix things that you are going to replace with the money you are borrowing.
Reply from Ken Crandall
July 23rd, 2026 05:52 PM
Thank you for allowing us to serve you and for your feedback! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Ken was good and responsive.
Reply from Ken Crandall
July 20th, 2026 02:15 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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There were a few bumps, but whenever I had a question or problem, Ken helped in a very timely fashion, easing the few worries I had.
Reply from Ken Crandall
July 20th, 2026 01:53 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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I was made to feel like I was the only client. The website was a great help w keeping me informed with updates and task.
Reply from Ken Crandall
July 6th, 2026 02:51 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
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About
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Licenses
- AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
- MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
- NMLS ID# 17854
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Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.