Kellie Buchanan
VP, Branch Manager/Sr Loan Officer | NMLS# 744052 ...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Quick response s and good communication
Reply from Kellie Buchanan
March 20th, 2025 01:22 PM
Thank you so much, Callie! I’m thrilled to hear that you appreciated the quick responses and communication. It was a pleasure working with you, and I'm glad I could help make the mortgage process smoother for you. If you need anything else...
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Kellie was so helpful and made buying our house easy.
Reply from Kellie Buchanan
March 18th, 2025 01:04 PM
Thank you so much, Carolyn! I'm thrilled to hear that your home buying experience was easy and that I could be of help. Helping you get into your new home was a pleasure, and I’m grateful for the opportunity to assist you. If you ever have...
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Professional, friendly, quick turnaround, positive
Reply from Kellie Buchanan
March 16th, 2025 11:57 AM
Hi Robert, Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and that I could assist you quickly and professionally. It's always my goal to make the mortgage process as smooth and friendly as possible....
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Look forward to working with you again
I've gone through the mortgage process several times, but this was my first time with Highlands and Kellie. It was by far the best experience I've had. Kellie was very responsive and informative, making the whole thing seamless and smooth....
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Kellie and Andy were communicative and took the time to thoroughly answer all our questions and concerns. If something came up that needed to be addressed quickly, they made sure to call or email immediately. We felt well-informed through the...
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Kellie and Andy made sure all steps were timely and accurate. They were extremely informative and helpful. I’m happy I had them for advice and information. I had a wonderful experience. And at stressful times, Kellie made me feel at ease.
Kellie was great. She kept in contact with me and when other people in the process didn’t do their job (completely disappeared) she got on it and switched gears and got it done and still got us to the finish line on time. On this one I think...
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Good job Kellie
The timely updates, the quick response time, clear communication. And thank you for hanging in there after the other deal fell apart. Will be sending other folks your way in the future. Thank you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 744052
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