

Kellie Buchanan
VP, Branch Manager/Sr Loan Officer | NMLS# 744052 ...

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kellie is so knowledable and certainley knows her business. She makes things very simple and made sure I ubderstood everything. Her patience with me was so respectful.
Very professional and probably the best I have ever worked with .
Reply from Kellie Buchanan
April 7th, 2026 02:26 PM
Paul, I'm glad to hear that you found my approach clear and straightforward. Making sure you felt confident and informed was my top priority. Your words about professionalism mean a lot to me. If you need any assistance in the future, I'm here...
read more
Kellie is always on top of it. I never have to worry about anything. She's a great communicator and very knowledgeable.
Reply from Kellie Buchanan
April 6th, 2026 03:47 PM
Melisha, I appreciate your kind words and am glad to know you felt confident in the process. Keeping clear communication and ensuring you're comfortable every step of the way is very important to me. If there's ever anything more I can do for...
read more
kelly Buchanan
Reply from Kellie Buchanan
April 6th, 2026 01:28 PM
Thank you for your positive rating. If you have any additional feedback or if there's anything you'd like to discuss, please feel free to reach out.
Kellie is ALWAYS top notch and she really cares. That's obvious. She is thorough and upfront in her descriptions. A pure JOY.
Reply from Kellie Buchanan
December 26th, 2025 05:05 PM
John, I'm grateful for your thoughtful review. It's important to me that my clients feel both informed and cared for throughout the process. Your comments about being thorough and upfront really resonate with the approach I aim for each time....
read more
Kellie is a detailed and knowledgeable lender. I would never hesitate to recommend her. She is the most communicative and always makes sure you understand the task at hand. Five Star!
Reply from Kellie Buchanan
December 19th, 2025 05:57 PM
Lisa, it's wonderful to hear your thoughts on the experience. I’m glad that my approach to clarity and communication made a positive impact for you. Your recommendation is appreciated, and I'm always here to assist with any future needs or...
read more
Kellie communicated very well with me through the entire loanprocess. She was very polite and responded immediately to my questions. Kellie simplified the loan tasks for me to perform with the online upload of documents. The Highlands website...
read more
Reply from Kellie Buchanan
October 28th, 2025 08:53 PM
Dennis, Thank you for the kind review. We enjoyed working with you. We would love to work with your friends and family. All referrals are appreciated. Thanks again!
Kellie has options for so many different loan products and can guide you through the best choices for your needs and budget. She is personable, professional, and has great communication skills. As a real rstate estate Broker, I've closed used...
read more
Reply from Kellie Buchanan
October 3rd, 2025 08:10 PM
Denni, your feedback truly means a lot to me. I'm pleased to hear that I've consistently met your expectations and helped guide you and your clients through the lending process effectively. Your trust as a real estate broker in choosing me...
read more
She is the Best .. seamless and timely communication and deliverable, well informed and know what she is doing..
Reply from Kellie Buchanan
October 3rd, 2025 06:31 PM
Hasan, I appreciate your kind words. I'm glad to hear that you valued the seamless communication and timely service. It's important to me that you felt well-informed throughout the process. Thank you for your feedback, and if you have any questions...
read more
Working with Kellie was a pleasure. She is professional, knowlegable and kept me informed every step of the process. I highly recommend her!
Reply from Kellie Buchanan
August 31st, 2025 04:24 PM
Thank you, Jo, for sharing your experience. I'm pleased to know you found the process professional and informative. It was truly a pleasure to work with you, and your recommendation means a lot to me. If you have any future needs or questions,...
read more
Kelly is the hardest worker! With great communication skills Follow up and work completion amazing.
Reply from Kellie Buchanan
August 21st, 2025 03:03 PM
John,
Thank you for allowing Andy and I to help you and your sweet family. We hope you enjoy your new home!
11–20 of 384
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 744052
Disclaimer
![]()