Keith Luken, Ruoff Mortgage
Senior Loan Officer
Ball State University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Everything!
Reply from Keith Luken, Ruoff Mortgage
March 2nd, 2026 03:35 PM
Michelle, I'm glad to hear that everything went well with your experience. If there's anything more I can do for you in the future, please don't hesitate to reach out.
Excellent communication and seamless process
Reply from Keith Luken, Ruoff Mortgage
April 7th, 2026 11:22 PM
I'm pleased to know that the communication and process met your expectations, Gage. Ensuring a smooth experience is a top priority for me. Should you have any further questions or need assistance, feel free to reach out.
we knew Keith and so we trusted him
Reply from Keith Luken
February 17th, 2026 04:48 PM
I appreciate your trust, Michael. It's always my goal to provide a reliable and straightforward experience. If you have any more needs or questions in the future, I'm here to help.
Communication was amazing my realyse're all able to communicate very wellz.
Reply from Keith Luken
February 13th, 2026 04:22 PM
Thank you for your kind words, Zachary. Ensuring clear and effective communication is something I take great pride in, and it's great to hear it made a positive impact on your experience. If you need any assistance in the future, feel free...
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wonderful to work with, always was fast to respond, just overall a very great experience as a first time home buyer
Reply from Keith Luken, Ruoff Mortgage
January 28th, 2026 07:23 PM
Autumn, I greatly appreciate your kind words and am glad to have been part of your first home buying journey. It's important to me to be responsive and supportive throughout the process. If you ever have further questions or need assistance...
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Keith went above and behond to make sure we were taken care of throughout the entire loan process. From his communication, knowledge, and attention to detail, we were extremely satisfied at all times. If you or someone you know is looking for...
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Reply from Keith Luken, Ruoff Mortgage
January 18th, 2026 08:21 PM
Joshua, I truly appreciate your kind words. It's fantastic to know that you felt well-supported during the loan process and that my communication and attention to detail made a difference for you. If there's ever anything else I can assist...
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Everything was very smooth from start to finish especially with being first time homebuyers!
Reply from Keith Luken
January 18th, 2026 08:21 PM
Julia, I appreciate you sharing your experience, and I'm glad to know that everything proceeded smoothly. Buying a home for the first time is a significant step, and it was my goal to make the process as straightforward as possible for you....
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The whole process was easy. Keith did an amazing job to get this all done in less than 30 days.
Reply from Keith Luken, Ruoff Mortgage
January 15th, 2026 01:41 AM
I'm really pleased to hear that the process went smoothly for you. It was important to me to ensure everything was completed promptly and efficiently. Thank you for sharing your experience, Stacy. If there’s anything more I can do for you in...
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We were consistently kept informed of where we were in the loan process. Though we had a lot of documents to attach to our application, they were easy to attach to the online portal.
Tanya and Keith went above and beyond to help us
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Self-Employed Mortgages
Cash-Out Refinances
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Education
- Ball State UniversityBusinessBachelor of Science (BS)
Memberships
- St Peter's Lutheran Church
- NMLS Member
- Harrison Lake Country Club
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1983
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in Indiana and Florida
- NMLS: 541121
Awards
Ruoff Presidents C...
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Achievements
- MainSource Bank Pursuit of Excellence
Hobbies
- Spending time with my family!
- Golfing
- Vacationing in Hilton Head
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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