Keith Luken, Ruoff Mortgage
Senior Loan Officer
Ball State University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
As a long time freelancer, it always takes a little extra paperwork to get a mortgage. Keith and his team were very helpful and clear and we were able to work together to ensure everything was in order.
Everything went smoothly and efficiently.
Everything went along just fine! We literally bought this
home by mail (we live in Florida). Keith and Tanya were
awsome to work with.
Keith Luken went above and beyond for us. He and Tanya both made the complicated and lengthy process as easy on us as they could.
The disclosures were informative and Keith and Tanya were helpful in assisting in understanding everything each step of the way.
Keith & Tanya made us feel like a top priority every step of the way and were insanely fast in their response time & accomplishing tasks. Absolutely phenomenal to work with!
There was a short period where the closing costs were not made clear. But the team worked so hard to get everything done and around the holiday it was completely understandable.
Keith was very prompt when we called or e-mailed with questions and never treated us as though we had a stupid question or comment.
Keith and Tanya took amazing care of me during the entire process. I felt like I could trust them completely and knew they had my best interest in mind. They worked seamlessly with all parties from both the selling of my prior home and purchase...
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The communication was on point and all questions were answered clearly and quickly. I was a little caught off guard by the whole process being online with no face to face interaction. Maybe this is the post covid market approach or things are...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Self-Employed Mortgages
Cash-Out Refinances
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Education
- Ball State UniversityBusinessBachelor of Science (BS)
Memberships
- St Peter's Lutheran Church
- NMLS Member
- Harrison Lake Country Club
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1983
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in Indiana and Florida
- NMLS: 541121
Awards
Ruoff Presidents C...
Ruoff Presidents C...
Ruoff Presidents C...
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Achievements
- MainSource Bank Pursuit of Excellence
Hobbies
- Spending time with my family!
- Golfing
- Vacationing in Hilton Head
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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