Keith Luken, Ruoff Mortgage's Cover Image
Keith Luken, Ruoff Mortgage - Senior Loan Officer in Columbus, IN

Keith Luken, Ruoff Mortgage

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Senior Loan Officer

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Ball State University
Ball State University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Company Logo
Ball State University
Ball State University
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
  • Encompass
    A
    Austin T W
    Hope, IN
    Posted on April 7th, 2026 06:30 PM
    Went well
    Reply from Keith Luken
    April 7th, 2026 11:23 PM
    Thank you for your positive feedback, Austin. If there's anything more I can do for you in the future, feel free to let me know.
  • Encompass
    E
    Emma M C
    Columbus, IN
    Posted on April 7th, 2026 03:21 PM
    Great experience!
    Reply from Keith Luken
    April 7th, 2026 11:23 PM
    Thank you for sharing your thoughts, Emma. I'm pleased to hear that you had a great experience. If there's anything more I can assist you with, please feel free to reach out.
  • Encompass
    B
    Brage H P
    Indianapolis, IN
    Posted on April 6th, 2026 03:48 PM
    Keith was always very responsive and helpful . He knew our situation and gave us good advice throughout the whole process and kept us well informed
    Reply from Keith Luken, Ruoff Mortgage
    April 6th, 2026 03:56 PM
    Thank you Brage! Congratulations on your new home. It was a pleasure working with you!
  • Encompass
    J
    Joshua N
    Columbus, IN
    Posted on March 31st, 2026 08:24 PM
    Everything went smoothly and the customer service was very friendly!
    Reply from Keith Luken
    April 7th, 2026 11:22 PM
    Thank you for sharing your experience, Joshua. I'm pleased to hear that everything went smoothly and that you found the customer service to be friendly. Making the process seamless for you is important to me. If there's anything more I can...
    read more
  • Encompass
    D
    David H
    North Vernon, IN
    Posted on March 26th, 2026 04:55 PM
    Keith took his time to get me tge best possible.
    Reply from Keith Luken, Ruoff Mortgage
    April 6th, 2026 04:10 PM
    I appreciate your feedback, David. It's important to me to take the time needed to find the best possible options for my clients, and I'm glad that it made a difference in your experience. If you need anything else or have more questions, please...
    read more
  • Encompass
    C
    Caleb B
    Columbus, IN
    Posted on March 25th, 2026 03:38 PM
    We liked that we found a local mortgage company who got us in quickly and kept us informed the whole process. Keith was very friendly and worked all hours of the day and night to stay on top of our loan.
    Reply from Keith Luken, Ruoff Mortgage
    March 25th, 2026 05:17 PM
    Thank you Caleb! So happy for you and Michaela. You were awesome to work with.
  • Encompass
    S
    Stella M J
    COLUMBUS, IN
    Posted on March 24th, 2026 03:39 PM
    Keith & Becca made the process seamless.I felt confident I could trust the process of refinancing. Keith was in contact frequently, asked if I had any additional questions & was very easily accessible. Becca assisted with uploading documents...
    read more
    Reply from Keith Luken, Ruoff Mortgage
    March 24th, 2026 03:45 PM
    Thank you Michelle! It was our pleasure to work with you. Thank you for your trust and confidence.
  • Encompass
    M
    Mark A P
    Columbus, IN
    Posted on March 9th, 2026 06:48 PM
    Wonderful communication, readily answered our questions along this new journey.
    Reply from Keith Luken, Ruoff Mortgage
    March 9th, 2026 06:51 PM
    Thank you Mark! It was certainly a pleasure working with you!
  • Encompass
    L
    Lisa K P
    Columbus, IN
    Posted on March 9th, 2026 03:33 PM
    Keith Luken is top tier. very professional, and knowledgeable. I appreciate all the hard work he has done to make this process easy. I would not want to work with anyone else. He is one in a trillion!!!!! Thank you!
    read more
    Reply from Keith Luken, Ruoff Mortgage
    March 9th, 2026 04:58 PM
    Thank you Lisa! It was a pleasure working with you and Mark. Hope you enjoy your beautiful home!
  • Encompass
    S
    Stephen C
    Columbus, IN
    Posted on March 9th, 2026 02:47 PM
    Keith did fantastic job in helping our daughter purchase her home. Was very good in keeping in touch with and handling questions,
    Reply from Keith Luken
    March 19th, 2026 02:48 PM
    I'm glad to hear that I could assist your daughter in purchasing her home, Stephen. Staying in touch and addressing any questions is a priority for me, and I'm pleased it contributed positively to her experience. If there's anything further...
    read more
  • 31–40 of 100
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Construction Loan
    Self-Employed Mortgages
    Cash-Out Refinances
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    Education
    • Ball State University
      Business
      Bachelor of Science (BS)
      Ball State University logo
    Memberships
    • St Peter's Lutheran Church
    • NMLS Member
    • Harrison Lake Country Club
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    Addresses and Serving Areas

    Year Started

    1983

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • Licensed in Indiana and Florida
    • NMLS: 541121
    Awards
    Ruoff Presidents C...
    Ruoff Presidents C...
    Ruoff Presidents C...
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    Achievements
    • MainSource Bank Pursuit of Excellence
    Hobbies
    • Spending time with my family!
    • Golfing
    • Vacationing in Hilton Head
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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