

Keith Luken, Ruoff Mortgage
Senior Loan Officer


Ball State University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Went well
Reply from Keith Luken
April 7th, 2026 11:23 PM
Thank you for your positive feedback, Austin. If there's anything more I can do for you in the future, feel free to let me know.
Great experience!
Reply from Keith Luken
April 7th, 2026 11:23 PM
Thank you for sharing your thoughts, Emma. I'm pleased to hear that you had a great experience. If there's anything more I can assist you with, please feel free to reach out.
Keith was always very responsive and helpful . He knew our situation and gave us good advice throughout the whole process and kept us well informed
Reply from Keith Luken, Ruoff Mortgage
April 6th, 2026 03:56 PM
Thank you Brage! Congratulations on your new home. It was a pleasure working with you!
Everything went smoothly and the customer service was very friendly!
Reply from Keith Luken
April 7th, 2026 11:22 PM
Thank you for sharing your experience, Joshua. I'm pleased to hear that everything went smoothly and that you found the customer service to be friendly. Making the process seamless for you is important to me. If there's anything more I can...
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Keith took his time to get me tge best possible.
Reply from Keith Luken, Ruoff Mortgage
April 6th, 2026 04:10 PM
I appreciate your feedback, David. It's important to me to take the time needed to find the best possible options for my clients, and I'm glad that it made a difference in your experience. If you need anything else or have more questions, please...
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We liked that we found a local mortgage company who got us in quickly and kept us informed the whole process. Keith was very friendly and worked all hours of the day and night to stay on top of our loan.
Reply from Keith Luken, Ruoff Mortgage
March 25th, 2026 05:17 PM
Thank you Caleb! So happy for you and Michaela. You were awesome to work with.
Keith & Becca made the process seamless.I felt confident I could trust the process of refinancing. Keith was in contact frequently, asked if I had any additional questions & was very easily accessible. Becca assisted with uploading documents...
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Reply from Keith Luken, Ruoff Mortgage
March 24th, 2026 03:45 PM
Thank you Michelle! It was our pleasure to work with you. Thank you for your trust and confidence.
Wonderful communication, readily answered our questions along this new journey.
Reply from Keith Luken, Ruoff Mortgage
March 9th, 2026 06:51 PM
Thank you Mark! It was certainly a pleasure working with you!
Keith Luken is top tier. very professional, and knowledgeable. I appreciate all the hard work he has done to make this process easy. I would not want to work with anyone else. He is one in a trillion!!!!! Thank you!
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Reply from Keith Luken, Ruoff Mortgage
March 9th, 2026 04:58 PM
Thank you Lisa! It was a pleasure working with you and Mark. Hope you enjoy your beautiful home!
Keith did fantastic job in helping our daughter purchase her home.
Was very good in keeping in touch with and handling questions,
Reply from Keith Luken
March 19th, 2026 02:48 PM
I'm glad to hear that I could assist your daughter in purchasing her home, Stephen. Staying in touch and addressing any questions is a priority for me, and I'm pleased it contributed positively to her experience. If there's anything further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Self-Employed Mortgages
Cash-Out Refinances
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Education
- Ball State UniversityBusinessBachelor of Science (BS)

Memberships
- St Peter's Lutheran Church
- NMLS Member
- Harrison Lake Country Club
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1983
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in Indiana and Florida
- NMLS: 541121
Awards
Ruoff Presidents C...
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Achievements
- MainSource Bank Pursuit of Excellence
Hobbies
- Spending time with my family!
- Golfing
- Vacationing in Hilton Head
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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