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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...

Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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9 AM to 5 PM
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Reviews from Web
We had a great experience with Kayla! She was extremely helpful throughout the entire process of being first time homebuyers!
easy to communicate with via phone, always answering any questions we had
Reply from Kayla Kreigh
July 17th, 2025 02:37 AM
I'm glad to know that I was able to make communication easy for you and answer all your questions. It was a pleasure working with you, and I appreciate your feedback. Thank you for taking the time to share your experience!
Kayla was always friendly! She was able to answer all of my questions in a timely manner, and in a way that I was able to understand. She did a wonderful job! It was nice having an excellent experience in this being a first-time home buyer.
Kayla was patient with us and she explained things well
Reply from Kayla Kreigh
June 7th, 2025 08:01 PM
I'm thrilled to hear that I was able to assist you effectively. Your satisfaction is important to us, and I'm glad I could provide clear explanations throughout the process. Thank you for your kind words.
The documents and everything was easy to sign and was very organized
Such an awesome experience!! Very helpfull made the whole process so easy!!
She was wonderful and got back to us quickly and she was nice
Reply from Kayla Kreigh
June 6th, 2025 04:56 PM
I'm thrilled to hear that you found the communication prompt and pleasant. It was a pleasure working with you, and I appreciate your kind words about my service.
Kayla was amazing! She answered evey question we had and so much more
Reply from Kayla Kreigh
June 3rd, 2025 03:08 PM
I'm thrilled to hear that you had a positive experience, Terry. It was a pleasure to assist you and ensure all your questions were answered. Thank you for your kind words.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Dylan P
Kayla was so amazing, always there to answer question, keeping me up to date, always working fast but also efficient to get my loan put through and ready to close. I would highly recommend Kayla to anyone else looking at buying a home. She...
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Reply from Kayla Kreigh, Ruoff Mortgage
May 17th, 2025 11:57 AM
I'm delighted to hear that your experience was seamless and that I could assist you efficiently throughout your home-buying process. It was a pleasure working with you, and I appreciate your high recommendation. Thank you for choosing Ruoff...
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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