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Kayla Kreigh, Ruoff Mortgage - Senior Loan Officer | NMLS# 1528833 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
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Kayla Kreigh, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...

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Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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Location & Business Hours
Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
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2%
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Reviews from Web
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    Jeremy L
    Posted on September 8th, 2025 12:24 PM
    Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Jeremy L
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    Jeremy L
    Muncie, IN
    Posted on September 8th, 2025 12:24 PM
    Kayla was kind and professional and very clear on details. I had a small misunderstanding about a situation that wasn't any fault to her, but she took the time to clear everything up and walk me through the process of certain details to ease...
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    Reply from Kayla Kreigh
    September 18th, 2025 12:25 PM
    I appreciate your kind words and understanding, Jeremy. It's important to me to ensure everything is clear and to ease any concerns, so I'm glad that I could assist in clarifying the situation for you. Thank you for mentioning the positive...
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    Steven L B
    Muncie, IN
    Posted on September 1st, 2025 03:48 PM
    Kayla had to be the nicest person we have ever dealt with from a home loan institution and we have bought over 15 homes over the years. Her communication skills and kindness were overwhelmingly excellent.
    Reply from Kayla Kreigh
    September 11th, 2025 03:50 PM
    It's really wonderful to hear that my communication and kindness stood out to you, especially given your extensive experience with home loans. I'm grateful for your thoughtful words and truly appreciate the feedback. Thank you for sharing your...
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    Jessica L T
    HARTFORD CITY, IN
    Posted on August 9th, 2025 07:03 PM
    Kayla was very kind And kept me updated and explained everything very well she was a huge help in the whole process
    Reply from Kayla Kreigh
    August 19th, 2025 07:04 PM
    I'm really glad to hear that I could be of help throughout the process. Keeping you updated and ensuring everything was clear is important to me, and it means a lot to know it made a difference. Thank you for your kind words and for taking...
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    Heather F
    Posted on August 4th, 2025 01:25 PM
    Kayla was amazing to work with. She understood my needs and supported me throughout the whole process!!
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    Heather L F
    Muncie, IN
    Posted on August 4th, 2025 01:24 PM
    Kayla was great to work with and very supportive. She understand my needs for home loan and was able to help me close on the home without any issues.
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    Cari P
    Posted on July 29th, 2025 08:13 PM
    Kayla made buying a house so much easier!! She went above and beyond her job for me!! Awesome lady!! Would recommend her to everyone who wants to buy a house!!
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    Cari M T
    Hartford City, IN
    Posted on July 29th, 2025 08:11 PM
    Kayla Kreigh made this process so much easier. She walked me through it and explained everything! Took my calls while on vacation and when she was sick! She went above and beyond her job! Thank you
    Reply from Kayla Kreigh
    August 8th, 2025 08:12 PM
    It truly means a lot to me to hear that I could help make the process easier for you. I’m glad I could explain everything clearly and be there for you, even during my vacation and when I wasn't feeling my best. Going above and beyond is something...
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    Misty M D
    Kokomo, IN
    Posted on July 22nd, 2025 04:43 PM
    Kayla was wonderful. She provided me with everything I needed and in a timely manner. Answered all my questions and made me feel comfortable through the entire process
    Reply from Kayla Kreigh
    August 1st, 2025 04:44 PM
    I'm so glad to hear that you felt comfortable and well-supported throughout the process. Providing you with timely and thorough information was my priority, and it's great to know that it met your needs. Thank you for your kind words and for...
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    Makenna P
    Hartford City, IN
    Posted on July 8th, 2025 03:24 PM
    Kayla was so great throughout the entire process. She explained everything and answered all my questions. She was so sweet and helpful, I'm so grateful for her!
    Reply from Kayla Kreigh
    July 18th, 2025 03:26 PM
    I'm really pleased to hear that you had such a positive experience. It's wonderful to know that I could help make the process smooth and address all your questions. Your kind words truly mean a lot, and I'm grateful for the opportunity to work...
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    About
    Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional Mortgages
    FHA Mortgages
    USDA Mortgages
    Down Payment Assistance
    VA Mortgage
    First Time Homebuyer
    Investment Loans
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    Positions
    • Ruoff Mortgage - Muncie - Senior Loan Officer
      Aug 16th, 2021 - Current
    Memberships
    • Cardinal Success BNI - Member since 2020
    • Mid-Eastern Association of Realtors - Member since 2016
    Addresses and Serving Areas

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1528833
    • OH - MLO-OH.1528833
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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