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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...

Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Jeremy L
Kayla was kind and professional and very clear on details. I had a small misunderstanding about a situation that wasn't any fault to her, but she took the time to clear everything up and walk me through the process of certain details to ease...
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Reply from Kayla Kreigh
September 18th, 2025 12:25 PM
I appreciate your kind words and understanding, Jeremy. It's important to me to ensure everything is clear and to ease any concerns, so I'm glad that I could assist in clarifying the situation for you. Thank you for mentioning the positive...
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Kayla had to be the nicest person we have ever dealt with from a home loan institution and we have bought over 15 homes over the years. Her communication skills and kindness were overwhelmingly excellent.
Reply from Kayla Kreigh
September 11th, 2025 03:50 PM
It's really wonderful to hear that my communication and kindness stood out to you, especially given your extensive experience with home loans. I'm grateful for your thoughtful words and truly appreciate the feedback. Thank you for sharing your...
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Kayla was very kind And kept me updated and explained everything very well she was a huge help in the whole process
Reply from Kayla Kreigh
August 19th, 2025 07:04 PM
I'm really glad to hear that I could be of help throughout the process. Keeping you updated and ensuring everything was clear is important to me, and it means a lot to know it made a difference. Thank you for your kind words and for taking...
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Kayla was amazing to work with. She understood my needs and supported me throughout the whole process!!
Kayla was great to work with and very supportive. She understand my needs for home loan and was able to help me close on the home without any issues.
Kayla made buying a house so much easier!! She went above and beyond her job for me!! Awesome lady!! Would recommend her to everyone who wants to buy a house!!
Kayla Kreigh made this process so much easier. She walked me through it and explained everything! Took my calls while on vacation and when she was sick! She went above and beyond her job! Thank you
Reply from Kayla Kreigh
August 8th, 2025 08:12 PM
It truly means a lot to me to hear that I could help make the process easier for you. I’m glad I could explain everything clearly and be there for you, even during my vacation and when I wasn't feeling my best. Going above and beyond is something...
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Kayla was wonderful. She provided me with everything I needed and in a timely manner. Answered all my questions and made me feel comfortable through the entire process
Reply from Kayla Kreigh
August 1st, 2025 04:44 PM
I'm so glad to hear that you felt comfortable and well-supported throughout the process. Providing you with timely and thorough information was my priority, and it's great to know that it met your needs. Thank you for your kind words and for...
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Kayla was so great throughout the entire process. She explained everything and answered all my questions. She was so sweet and helpful, I'm so grateful for her!
Reply from Kayla Kreigh
July 18th, 2025 03:26 PM
I'm really pleased to hear that you had such a positive experience. It's wonderful to know that I could help make the process smooth and address all your questions. Your kind words truly mean a lot, and I'm grateful for the opportunity to work...
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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