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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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9 AM to 5 PM
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Reviews from Web
Kayla was amazing throughout this process! Almost everyone I know has said homebuying and closings are stressful but this process was never stressful with Kayla! I had a lot of questions since I'd never bought a home and she answered them all...
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Reply from Kayla Kreigh
April 15th, 2026 03:19 PM
Debra, I'm grateful for your kind words and for sharing your experience. Knowing that I could make your homebuying journey less stressful and provide the support you needed means a lot. If you have any more questions in the future or need further...
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Kayla communicated with us every step of the way! She made our first home buying experience easy!
Reply from Owner
April 4th, 2026 10:47 PM
Amber, thank you for sharing your experience. I'm pleased to hear that communication made the home buying process easier for you. If there's ever anything more I can do to assist, please feel free to reach out.
Kayla communicated with us every step of the way!
Reply from Kayla Kreigh
April 3rd, 2026 03:09 PM
Amber, I appreciate your feedback. I'm glad to hear that the communication throughout the process was beneficial for you. If there's anything more I can assist with, please don't hesitate to reach out.
Kept up on things and never stopped pushing
Reply from Kayla Kreigh
March 16th, 2026 09:06 PM
Michael, I appreciate your feedback. It’s great to know that my persistence and dedication made a positive impact on your experience. If there's anything else I can assist you with, don’t hesitate to reach out.
Any little bump in the road, Kayla was on it and relieved any stress or anxiety instantly. she is amazing !
Reply from Kayla Kreigh
March 10th, 2026 02:47 PM
Shelby, thank you for your kind review. I'm glad to know that I was able to help relieve any stress or anxiety during the process. It's important to me that you felt supported throughout your experience. If you have any more questions or need...
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Pleasant, honest, and communicative experience made me sure working with them was the right choice. Genuine and professional.
Reply from Kayla Kreigh
March 7th, 2026 04:13 PM
Thank you for sharing your experience, Jonathon. I'm glad to hear that the honesty and communication made a positive impression on you. It means a lot to know that you felt working together was the right decision. Your feedback on the genuine...
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Kayla was amazing and was able to answer all my questions thoroughly, giving me the confidence to complete the transaction
Reply from Kayla Kreigh
February 20th, 2026 04:08 PM
I appreciate your kind words, Kelli. It's important to me that you felt confident throughout the process, and I'm glad I could help answer your questions thoroughly. Thank you for sharing your experience.
Kayla was excellent from start to finish! Her communication and professionalism is top tier. Couldn't be happier with the entire experience.
Reply from Owner
January 31st, 2026 12:25 AM
I'm grateful for your feedback, Josh. Knowing that the communication and professionalism were highlights for you means a lot. I'm glad to hear that your experience was so positive from beginning to end. Thank you for taking the time to share...
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Kayla was excellent from start to finish! Her communication and professionalism is top tier. Couldn't be happier with the entire experience.
Reply from Kayla Kreigh
January 30th, 2026 04:44 PM
Your feedback is much appreciated, Joshua. I'm pleased that the communication and professionalism stood out for you throughout the process. It's great to hear you had such a positive experience from beginning to end. Thank you for sharing!
very knowledgeable
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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