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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Very good communication throughout the whole process
Reply from Kayla Kreigh
May 18th, 2026 03:20 PM
Logan, I'm happy to hear that you appreciated the communication throughout the process. Keeping you informed was a priority for me. Thank you for your positive feedback!
Kayla was wonderful to work with. She was very patient and explained all the complexities of my situation. She worked very closely with the title company and attorney. I very much appreciate her compassion and kindness.
Reply from Kayla Kreigh
May 14th, 2026 03:29 PM
Lisa, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It was important to me to explain everything clearly and work closely with the title company and attorney. Thank you for acknowledging my...
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Kayla was a joy to work with to purchase my first home, and I couldn't be more grateful for everything she did to get me to the closing table!
Reply from Owner
April 30th, 2026 11:42 AM
James, I'm grateful for your kind words and pleased that I could assist you in purchasing your first home. It was a wonderful experience working with you, and I'm happy to have helped you reach the closing table. If you need any further assistance,...
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From the beginning of this process for me, it was both unexpected and complex. When I learned that my landlords intended to sell my home, I understood that this possibility might arise eventually; however, I was not fully prepared when it did....
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Reply from Kayla Kreigh
April 29th, 2026 09:16 PM
James, I'm pleased that I could provide guidance and support during such a complex and unexpected situation. It's important to me that you felt clarity and reassurance throughout the process. Thank you for your kind words about my professionalism...
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Kayla was easy to work with, knowledgeable and nearly always available.
Reply from Owner
April 28th, 2026 03:38 PM
Joshua, I'm glad to know you found me easy to work with and knowledgeable. It's important to me that my availability met your needs. If there's anything further I can assist you with, please don't hesitate to reach out.
Kayla was easy to work with, knowledgeable and nearly always available.
Reply from Kayla Kreigh
April 27th, 2026 03:03 PM
Joshua, it's great to hear that you found me easy to work with and knowledgeable. I'm pleased that my availability met your needs. If there's anything else I can do for you, feel free to reach out.
I appreciated Kayla's transparency, updates, availability, and reminders of what to complete on my end.
Reply from Owner
April 23rd, 2026 11:29 AM
I'm glad to know that you appreciated the transparency and updates during the process. It's important to me that you felt supported and informed throughout. If there's anything more I can assist you with, please let me know.
I appreciated the transparency, updates, availability, and reminders of what to complete on my end.
Reply from Kayla Kreigh
April 21st, 2026 04:32 PM
Lydia, I'm pleased to hear that you valued the transparency and updates throughout the process. It's important to me that you felt well-informed and supported. If you need anything else, please feel free to reach out.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Krista G
Reply from Owner
April 18th, 2026 12:28 PM
Thank you, Krista, for the perfect rating. I appreciate your support and am here if you need anything in the future.
I cannot thank Kayla enough, she w so professional and helped us through every single step. As a first time home buyer, I could not have imagined a easier /better experienc!
Reply from Kayla Kreigh
April 17th, 2026 04:44 PM
Krista, I'm happy to hear that your first home buying experience was smooth and positive. Thank you for your kind words about my professionalism and support. If you ever have more questions or need assistance in the future, I'm here for you....
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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