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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Kayla was very knowlegeable and exceptional at answering any questions we had. She was also very kind and got back with us super quick!
Reply from Kayla Kreigh
July 31st, 2026 04:51 PM
Samantha, I appreciate your kind words. I'm glad I could provide the information you needed and respond promptly to your questions. If there's anything more I can assist you with, please feel free to reach out.
Communication was clear, quick, and knowledgable. It made the experience easy and stress free.
Reply from Owner
August 3rd, 2026 02:32 PM
Nicholas, I appreciate your feedback. I'm glad to hear that the communication made your experience easy and stress-free. If there's anything else I can assist you with, please let me know.
Communication was clear, quick, and knowledgable. It made the experience easy and stress free.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Alexis V
Reply from Owner
August 3rd, 2026 02:01 PM
Thank you for the perfect rating, Alexis. I appreciate your support and am here if you need anything in the future.
We are first time home buyers and Kayla was there to answer our questions and guided us in the right direction every step of the way I was very pleased with how nicely and respectfully everyone treated us, it was a breath of fresh air .
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Reply from Kayla Kreigh
July 31st, 2026 03:59 PM
Alexis, thank you for sharing your experience. I'm glad I could help guide you through your first home buying journey and that you felt treated with respect and kindness. If you have any more questions or need further assistance, feel free...
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Everything was done in a timely manner. I wish I was given a more dumbed down version of things as a first time homebuyer. I feel like I was confused at several instances on terminology and what to expect.
Kayla was amazing, highly recommend using Kayla as your loan officer. She is very polite and well educated with the home buying process. Even after we closed she has reached out to make sure everything was fine. She even brought us our 1st...
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Reply from Owner
July 26th, 2026 06:42 PM
Jacob, thank you for your kind words. I'm pleased to hear you felt supported throughout the process and enjoyed the personal touch with the junk drawer container. If you ever need further assistance, please don't hesitate to reach out.
Kayla was amazing, she was fast to get back with us regarding every question we had. She gave advice on how to get certain things done and made sure we was working and getting everything needed prior to the deadline!
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Reply from Kayla Kreigh
July 25th, 2026 03:09 PM
Jacob, I'm grateful for your kind words. It's wonderful to hear that you found my advice helpful and that the communication met your expectations. If there's anything more I can assist you with, please feel free to reach out.
Smooth as butter
Reply from Kayla Kreigh
July 25th, 2026 03:07 PM
Nicolas, I appreciate your feedback! I'm happy to hear that the process went smoothly for you.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Chelsea B
Reply from Owner
July 24th, 2026 11:36 PM
Thank you, Chelsea, for the great rating. I appreciate your support!
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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