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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Reviews from Web
Guild Mortgage - Katie Gerken has received a review with 5 star rating from Alan S
Reply from Owner
November 13th, 2024 02:56 PM
I'm absolutely thrilled to hear that you had a great experience and rated me 5 stars, Alan. It's always my aim to provide top-notch service and I'm glad I was able to deliver that for you. Your feedback is incredibly valuable. If there's anything...
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Katie took care of everything. She kept us
informed throughout the process and was very pleasant to work with.
Reply from Katie Gerken
November 13th, 2024 02:57 PM
I'm thrilled to hear about your positive experience, Alan! It was a pleasure assisting you with your purchase. Keeping you informed and making the process as smooth as possible was my top priority. Knowing that you're satisfied confirms that...
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Everything went very smoothly and everyone was very responsive and pleasant. It was a lot for us to go through with the sale of a house, purchase of another house and a hurricane in the middle of it. They were very patient and helpful. And...
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Reply from Katie Gerken
November 13th, 2024 02:59 PM
Hello Rebecca, I am sincerely thankful for your thoughtful review. I am thrilled to hear that you found our process smooth and our team responsive and pleasant. I understand that the situation was quite intense for you, with the sale and purchase...
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Guild Mortgage - Katie Gerken has received a review with 5 star rating from Grace C
Reply from Owner
November 4th, 2024 04:14 AM
Thank you so much for the five-star review! means the world to me. Congratulations!
It was fast, easy, and the team was great to work with. They were very helpful and gave us a nice experience.
Reply from Katie Gerken
November 9th, 2024 05:33 PM
I'm thrilled to hear that you found the process fast and easy, Grace. It's been a pleasure assisting you with your Streamline Refi and it's always our goal at Guild Mortgage to provide a great experience for our clients. You've been wonderful...
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Katie is very was amazing to work with. She does a great job communicating with all parties in the transaction. She was very professional and was always there to answer any questions we had. I would definitely work with her again.
Reply from Katie Gerken
October 30th, 2024 01:33 PM
I'm thrilled to hear your positive feedback, Theresa! It was a pleasure assisting you with your purchase. Clear communication is essential in our line of work, and I'm glad you felt supported and informed throughout the process. I look forward...
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Katie is knowledgeable, informative, helpful and available! She was ready to answer all of our questions and we felt secure with the whole process of buying our home.
Reply from Katie Gerken
October 7th, 2024 01:13 PM
I'm thrilled to hear that you felt secure throughout your home buying process, Kelly. Providing informative and helpful service is always my goal, so it's terrific to know that you found this to be true. If you ever have more questions or need...
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Katie was very informative helpful and knowledgable. Making the processes much smoother that we expected being from out of state Thank you!
Reply from Katie Gerken
September 13th, 2024 02:40 PM
I'm incredibly grateful for your kind words, Carlena! It was my pleasure to assist you throughout your loan process. I'm glad to hear that I was able to make it smoother for you, despite you being out of state. Please feel free to reach out...
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Katie is professionable and knowledgeable. She is responsive, which I appreciate very much. I never felt like I didnt' know what was going on throughout the entire process.
Reply from Katie Gerken
September 5th, 2024 07:26 PM
Hi Lacey, I'm thrilled to hear that you had such a positive experience with me at Guild Mortgage! Your feedback truly means a lot. Ensuring my clients are informed and feel comfortable throughout the entire loan process is a top priority for...
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Everything went smooth. They kept us in the loop on everything every step of the way. They explained everything in detail to make sure we understood the entire process. If we had any questions, they were always available for us!
Reply from Katie Gerken
September 5th, 2024 07:20 PM
Hi Samantha, I'm thrilled to hear that you had a smooth experience with your purchase loan and that our team was able to keep you updated every step of the way. It's important to us at Guild Mortgage that our customers feel informed and supported...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
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Down Payment Assistance
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Reverse Mortgage
First Time Homebuyer
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- First Time Homebuyer Education
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Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.