Karen Zank, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1400 Wayne St Suite A2, Angola, Indiana, 46703
Telephone: +1-260-243-1473
Rating: 4.92

VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Ruoff Mortgage - Angola

4.92

(162)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 243-1473

Angola, IN

https://www.ruoff.com/KarenZank

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(162)

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Experience.com

4.9

(121)

Zillow

5.0

(3)

Google

4.97

(38)

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Karen was very proactive and helpful. She made sure things were done on time and reminding us of anything needed. If we ever buy a house again we'd use Karen again.

Reply from Karen Zank

April 9th, 2026 03:49 PM

I'm grateful for your positive remarks, Michael. It's wonderful to know that my proactive approach and timely reminders were beneficial for you. If you're ever in the market to buy another house, I'm here to assist you every step of the way....

I have no comment at this time.

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Love working with Karen! She has always made everything very clear and answers all my questions very quickly.

Reply from Karen Zank

March 30th, 2026 04:01 PM

Thank you for your feedback, Alyssa. I'm pleased to hear that my efforts to provide clarity and prompt responses have been helpful to you. It’s important to me that you feel supported throughout the process. Should you have any more questions...

Excellent service provided information when

Reply from Karen Zank

April 9th, 2026 03:49 PM

I'm glad to hear you found the service helpful, Chad. Providing timely and accurate information is something I strive for, so it's great to know it made a positive impact on your experience. If there's anything else you need or any questions...

Karen was very communicative and I found that she went above and beyond to keep me informed througout my homebuying process. She helped me find the best loan options for me and I will definitely use her for any future loans I may need.

Reply from Karen Zank

January 9th, 2026 04:23 PM

Thank you for sharing your experience, Emily. I'm glad to hear that the communication was helpful and that together we found the best loan options for your needs. Assisting you throughout the homebuying process was a pleasure, and knowing you're...

Karen Zank, Ruoff Mortgage has received a review with 5 star rating from Shannon S

Reply from Owner

February 7th, 2026 01:39 PM

I appreciate your rating, Shannon. If there's ever anything else you'd like to share or if you need assistance, feel free to reach out.

Communication was great , Karen answered text even on weekends and evenings. I loved the experience with this company. A big weight lifted off my shoulders.

Reply from Karen Zank

December 8th, 2025 07:05 PM

I appreciate your kind words, Shannon. It's important to me to be available when you need assistance, so I'm glad that our communication met your expectations. I'm pleased to know the experience with Ruoff Mortgage felt relieving for you. If...

Very knowledgeable and patient people. To them no question was dumb and that was greatly appreciated

Reply from Karen Zank

November 20th, 2025 04:35 PM

Thank you for highlighting our team's approach, Janice. We believe that every question deserves attention, and we're pleased to know you felt comfortable and valued during your experience. If there's anything further we can assist you with,...

Great organization and communication

Reply from Karen Zank

November 20th, 2025 04:36 PM

We appreciate your feedback, Tod. It's encouraging to hear that you found our organization and communication to your satisfaction. We are committed to maintaining these standards, so please let us know if there's anything else we can do for...

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About

Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

PURCHASE

REFINANCE

CONSTRUCTION

DEBT CONSOLIDATION

USDA

CONVENTIONAL

FHA