

Karen Zank, Ruoff Mortgage
VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Additional Licenses: NMLS# 451592.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
the way they got me my lists of everything I needed in a timely matter that I could collect and turn it was amazing and made it all seem less. The tentative way they kept in touch on how the mortgage was going set my mind at ease and all the...
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Reply from Karen Zank
July 6th, 2025 03:15 PM
I'm thrilled to hear that the process was seamless and stress-free for you. It was a pleasure assisting you, and I'm glad that our efforts made your first home-buying experience enjoyable. Thank you for your kind words and for choosing Ruoff...
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Friendly informed
Reply from Karen Zank
June 10th, 2025 08:08 PM
We are pleased to hear that you found Karen friendly and kept you informed. Your feedback is valuable to us at Ruoff Mortgage, and we are glad to have been of service. If there's anything more we can assist you with, please let us know.
Karen and Lacy were great to work with
Reply from Karen Zank
June 10th, 2025 08:09 PM
We are thrilled to hear that Karen and Lacy provided you with great service. Your satisfaction is important to us, and we appreciate your feedback. If there's anything more we can do for you, please let us know. Thank you for choosing Ruoff...
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Karen was amazing!!!!! She knows her job and does an excellent job at that. She treated me like family from day one until the very end. Very happy i went with her. Her customer service out of this world. Fantastic job!!!!
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Reply from Karen Zank
June 4th, 2025 03:26 PM
I'm thrilled to hear that you had such a positive experience, Carol. It was a pleasure to assist you, and I'm delighted that you felt supported throughout the process. Thank you for your kind words and for choosing Ruoff Mortgage.
Karen was extremely responsive and helpful. We were coming off of a bad experience with another mortgage company that put us in a real bind to get clear to close in time. Karen did an excellent job getting us to clear to close on our original...
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Reply from Karen Zank
May 23rd, 2025 03:28 PM
I'm thrilled to hear about your positive experience, Cheryl. It was my pleasure to assist you and ensure your mortgage process stayed on track. Thank you for your kind words about both myself and Lacy. We are grateful for your trust in Ruoff...
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Karen Zank, Ruoff Mortgage has received a review with 5 star rating from Amy B
Reply from Owner
June 10th, 2025 08:09 PM
We are thrilled to see your 5-star rating for Karen Zank at Ruoff Mortgage. Your positive feedback is greatly appreciated, and we are pleased to know you had a great experience. Thank you for choosing us!
Communication and quickness. Very polite and respectful. Couldn't have picked anyone better. Thank you
Reply from Karen Zank
May 22nd, 2025 07:52 PM
I'm thrilled to hear that you were satisfied with the communication and quickness during your mortgage process. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
Karen is amazing!!
Reply from Karen Zank
May 18th, 2025 03:03 PM
I'm thrilled to hear that you had such a positive experience, Chelsea. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage!
We have used Karen for multiple transactions its always a very great experience! They are very knowledgable and experienced in all aspects!
Reply from Karen Zank
June 10th, 2025 08:09 PM
We are thrilled to hear that you have consistently had great experiences with Karen for your transactions. Her knowledge and experience are invaluable assets, and we appreciate your continued trust in Ruoff Mortgage. Thank you for your kind...
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Karen Zank, Ruoff Mortgage has received a review with 5 star rating from Teresa W
Reply from Owner
June 10th, 2025 08:10 PM
We are thrilled to hear about your positive experience with Karen Zank at Ruoff Mortgage. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing Ruoff Mortgage.
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About
Additional Licenses: NMLS# 451592.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
PURCHASE
REFINANCE
CONSTRUCTION
DEBT CONSOLIDATION
USDA
CONVENTIONAL
FHA
VA
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Positions
- Ruoff Mortgage - Branch Manager Loan OfficerDec 31st, 2018 - Current
- Supreme Lending - Sr Mortgage Loan OfficerJun 17th, 2013 - Dec 28th, 2018
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Memberships
- Enjoy working with faith-based organizations to further expand missionary work around the world
- Current member at Club Fitness
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 451592
- Indiana, Michigan
Awards
Achievements
- Scotsman Award
Hobbies
- I love spending time with family, friends, kids and grands
- I love all things outdoors, hiking, enjoying nature
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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