Karen Zank, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1400 Wayne St Suite A2, Angola, Indiana, 46703
Telephone: +1-260-243-1473
Rating: 4.92

VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Ruoff Mortgage - Angola

4.92

(162)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 243-1473

Angola, IN

https://www.ruoff.com/KarenZank

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(162)

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Experience.com

4.9

(121)

Zillow

5.0

(3)

Google

4.97

(38)

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Everything was really easy Our loan sasnt the easiest but they made it better

Reply from Karen Zank

August 13th, 2025 03:43 PM

Thank you, Vanessa, for sharing your experience with us. We're pleased to know that, despite the challenges with your loan, Karen and our team were able to help make the process smoother for you. Ensuring a seamless experience is important...

Just amazing to me all the way through the process

Reply from Karen Zank

August 2nd, 2025 10:42 PM

Thank you so much, Austin. I'm truly glad to hear that your experience was amazing from start to finish. Being able to support you throughout the process is what I aim for, and it’s wonderful to know I could do that for you. If there's ever...

Karen was extremely helpful and understanding when I had questions or concerns, and we were able to address them all. Will be highly recommending Ruoff to anyone interested in applying for a mortgage.

Reply from Karen Zank

August 13th, 2025 03:43 PM

Thank you, Cara, for sharing your experience with Karen. We're pleased to hear that her helpfulness and understanding made such a positive impact as you navigated your questions and concerns. Knowing that you felt supported throughout the process...

Karen and Lacy were a dream to work with through the 1st time home buying process!

Reply from Owner

July 8th, 2025 12:31 PM

Thank you Katlynn!! This is what makes our jobs worthwhile, making our borrower's homeownership dreams come true! Wishing you many happy memories in your new home!

Truly, I could not be happier with my experience with Lacy and Karen! They went above and beyond to make sure all my needs were met. They made the 1st time home buying process way less daunting and made me feel comfortable and knowledgeable....

Reply from Karen Zank

July 18th, 2025 12:09 PM

I'm thrilled to hear that your first home buying experience was so positive with Lacy and me. Knowing that we could make the process less daunting and help you feel comfortable and informed means a lot. Your recommendations are incredibly appreciated,...

I love the positivity, everyone I worked with to buy my house was amazing!!

Reply from Karen Zank

July 17th, 2025 01:41 AM

I'm delighted to hear about your positive experience with everyone involved in your home buying journey. It’s wonderful to know you felt supported at every step. Thank you for sharing your experience, and I'm glad I could be a part of making...

I still do not understand why Ruoff gave me only two options for a joint purchase. Either I had to gift the money or be on the mortgage itself.

Reply from Karen Zank

October 24th, 2025 05:56 PM

We appreciate your feedback, Karen. We understand the importance of having clear and comprehensive options when it comes to purchasing decisions. Unfortunately we are required to adhere to the guidelines of our investors. We hope you and your...

Communication was great between Karen, lacy, and my realtor!

Reply from Karen Zank

July 12th, 2025 02:02 PM

I'm pleased to hear that the communication between myself, Lacy, and your realtor met your expectations. Keeping everyone connected is something I prioritize to ensure everything goes smoothly. Thank you for recognizing our efforts, and I'm...

Loan Butler was great to see each step and where we were in the process.

Reply from Karen Zank

July 7th, 2025 05:49 PM

I'm glad to hear that the Loan Butler feature was helpful in keeping you informed throughout the process. It was a pleasure assisting you, and I appreciate your feedback. Thank you for choosing Ruoff Mortgage.

Best in the business. Extremely helpful and always answers any questions leaving your mind at ease

Reply from Owner

August 13th, 2025 03:46 PM

We truly appreciate your kind words, Kelsey. Knowing that Karen Zank provided you with clarity and confidence throughout the process means a lot to us. It's wonderful to hear that she was able to address your questions and put your mind at...

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About

Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

PURCHASE

REFINANCE

CONSTRUCTION

DEBT CONSOLIDATION

USDA

CONVENTIONAL

FHA