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Justin Phillips, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3607 Wheeling Ave, Muncie, Indiana, 47304
Telephone: +1-765-808-2111
Rating: 4.97

Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...

Ruoff Mortgage - Muncie

4.97

(239)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 808-2111

Muncie, IN

https://www.ruoff.com/JustinPhillips

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.97

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Experience.com

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Justin was always quick to respond to any questions I had. He worked quick and I could tell he really cared for my family's situation.

Reply from Justin Phillips, Ruoff Mortgage

January 8th, 2026 02:19 PM

Thanks, Jake! Hope the move went well. Looking forward to hearing from you in the future!

Justin was great super easy to work with and was helpful every step of the way and explained everything and never left any questions unanswered

Reply from Justin Phillips

January 5th, 2026 05:47 PM

I'm pleased to hear that you found working with me straightforward and helpful. Ensuring that everything is clearly explained and all your questions are answered is important to me. I'm glad I could support you through every step. Thank you...

Very Helpful and quick to respond throughout the whole process.

Reply from Justin Phillips, Ruoff Mortgage

December 23rd, 2025 02:03 PM

Thanks for the kind words, Nate!! Best of luck with the move. Looking forward to hearing from you in the future.

As first I'm homebuyers Justin made the process as easy as possible for us and made it to where we could understand everything that was happening. Very thankful to work with Just

Reply from Justin Phillips, Ruoff Mortgage

December 20th, 2025 05:04 PM

Thanks, Madison! Glad that we were able to get it done! Looking forward to hearing from both of you. All the best!!

Justin does a fantastic job throughout the entire process

Reply from Justin Phillips

December 20th, 2025 05:06 PM

Thanks, Zach! It was a pleasure working you again! Congrats again on the newborn!!

Justin was great through the ruoff team, very commutative, knowledge,precise, just all around outstanding...he helped me in a timely manner and was very great about communicating all details and answering my questions ...I had so many questions...

Reply from Owner

December 23rd, 2025 02:04 PM

Thanks for the kind words! Looking forward to hearing from you both in the future.

Justin was outstanding in communication, relaying info to me, and answering any and all questions I had and going into very good detail on his answers to my questions! He was accessible available most parts of the day which was great because...

Justin is an excellent person to work with! His communication is one of my favorite parts of working with him. He’s attentive to detail and very great at explaining things.

I worked with the Ruoff Mortgage team on the purchase of my first home. The level of care, attention to detail, and professionalism demonstrated by Justin Phillips and team far surpassed my expectations. As a first-time home buyer, I really...

Reply from Justin Phillips, Ruoff Mortgage

November 11th, 2025 06:43 PM

Thanks for the review, Brian! It was a pleasure assisting you with the purchase of your home, and glad everything went well. Hope to hear from you in the future.

71–80 of 239

About

Additional Licenses: NMLS# 1067984. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

FHA

USDA

Excellent Customer Service

Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo

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