Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
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closed
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
The team work and communication
Reply from Justin Phillips
May 27th, 2024 01:14 AM
I'm thrilled to hear that you appreciated the teamwork and communication during your experience with Ruoff Mortgage. It's always my goal to ensure a seamless process for my clients. Please feel free to reach out if you have any further needs...
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Justin was great! Quick to answer my questions and kept me informed during the whole process.
Reply from Justin Phillips
May 7th, 2024 04:35 PM
It's fantastic to hear that you had a great experience working with me. Prompt communication and keeping you informed throughout the whole process is one of my top priorities. Thank you so much for the stellar rating and positive review. I...
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Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Dylan L
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Austin C
Reply from Owner
May 1st, 2024 06:50 PM
Congrats on the new home, Austin. Welcome back to Muncie!!!
I’m a first time homebuyer. Justin was so helpful teaching me what the process looked like and answering all the questions I had. He was pleasant to work with and very knowledgeable.
Justin was very helpful, communicated clearly and promptly and made sure we felt we were always being taken care of.
Reply from Justin Phillips
May 1st, 2024 06:51 PM
Congrats on the new home, Russ! Looking forward to hearing about the renovations!!
Justin was fantastic in helping me during the entire process! I will definitely recommend him for other people to use. If I decide to buy another home, he will be the first person I contact.
Reply from Justin Phillips
May 1st, 2024 06:53 PM
Congrats on the purchase of your new home, Rieanna!
Very efficient, kept us well informed of everything that was going on throughout the process.
Justin Phillips was so great to work with and made my first time home buying experience smooth. Definitely recommend him and Ruoff to everyone!
Justin was always there anytime I had a question. He made the whole process very easy and smooth for it being my first house. I would recommend Justin and Ruoff to everyone!
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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