Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great experience, painless and trouble free
Justin was always available to answer my questions and was very easy to get along with.
Reply from Justin Phillips, Ruoff Mortgage
July 15th, 2024 03:15 PM
I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Chris. Your feedback is greatly appreciated. I always strive to be available for my clients and to make the process as smooth as possible. Thank you for the...
read more
Justin was very knowledgeable and was able to answer every question we had. He kept us up to date on where we were in the loan process. He was patient and kind and seamed eager to help us to succeed in our loan.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Diana C
Great communication and through of the loan process,. Answered all of my questions!
Great communication and customer service.
Reply from Justin Phillips, Ruoff Mortgage
June 14th, 2024 04:20 PM
I'm thrilled to hear that you had such a positive experience, Marcia. Communication and customer service are pillars of our work at Ruoff Mortgage, so it's gratifying to know they made a difference for you. Thank you for your kind review and...
read more
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Diana T
Justin is great when it comes to communication and always has a wonderful attitude! Extremely professional.
Reply from Justin Phillips, Ruoff Mortgage
May 28th, 2024 03:24 PM
I greatly appreciate your kind words and high rating, Diana! It's always a pleasure to ensure clear and efficient communication throughout the process. Looking forward to seeing what you do with the house, and the family grow!! Congrats!!!
Justin was very knowledgeable and quick to answer any question we had. It was a great experience to work with Justin on our first mortgage!
Reply from Justin Phillips, Ruoff Mortgage
May 28th, 2024 03:22 PM
I'm thrilled to hear that you had a great experience with your first mortgage, Tyler! Your positive feedback means a lot to me. Thank you for taking the time to leave a review. Looking forward to seeing what you do with the house and seeing...
read more
Justin,Was amazing to work with. His quick response time and communication helped us get a house in the neighborhood we desired. Through the whole process Justin was up front and honest with us and really made us feel comfortable with the purchase....
read more
Reply from Justin Phillips, Ruoff Mortgage
May 27th, 2024 01:13 AM
I'm really glad to hear you had such a positive experience, Kyle! It was a pleasure working with you to secure your new home.
171–180 of 239
About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us