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Justin Jones

Name: Ruoff Mortgage - Carmel
Address: 11711 North Meridian Street Suite 130, Carmel, Indiana, 46032
Telephone: +1-317-650-4749
Rating: 4.98

Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

Ruoff Mortgage - Carmel

4.98

(93)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 650-4749

Carmel, IN

https://www.ruoff.com/justinjones

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Business Hours

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9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.98

(93)

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4.96

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Hands down the best mortgage experience we have ever had and we have bought many homes over the years.

Reply from Justin Jones

November 25th, 2025 04:24 PM

Thank you, Karen, for sharing your experience. It means a lot to hear that this was the best mortgage experience you've had, especially given your previous home-buying experiences. I always aim to make each process as straightforward and positive...

Very responsive, very thorough!

Reply from Owner

December 3rd, 2025 07:01 PM

I appreciate your feedback, Jeff. It's great to know that you found my responsiveness and thoroughness helpful. Please feel free to reach out if you need any further assistance or have more questions.

We have bought many homes over the years plus I have been a real estate agent for 15 years. This mortgage was by far the quickest, easiest and most pleasant experience I have been involved with. Justin is knowledgeable, communicative, on top...

Reply from Owner

November 11th, 2025 05:43 PM

Karen, thank you so much for the amazing 5 star review! It was awesome getting to work with you and Jeff on moving back to Indiana and getting to spend more time with the grandkids. I still can't believe how small of a world it is that your...

I had a wonderful experience working with Justin. He was responsive, professional, and very easy to work alongside from start to finish. His communication made the whole process enjoyable.

Reply from Owner

December 3rd, 2025 07:02 PM

It's encouraging to hear that your experience was enjoyable and seamless, Elisa. I strive to maintain clear communication and professionalism throughout the process, and I'm glad it made a positive impact for you. Should you need any further...

The overall experience was great. Justin, in particular, was wonderful to work with. He was very attentive, informative, kind, and caring. He caught all the small details. Just excellent.

Reply from Justin Jones

December 3rd, 2025 07:02 PM

I appreciate your feedback, Liz. It's great to know that you found the experience to be positive and that my attentiveness and attention to detail stood out to you. Being informative and caring throughout the process is important to me, and...

Justin was great to work with. He was very knowledgeable and informative. He was easy to talk to and always knew how to handle the situations that arose. I feel his financial advise was good. Im happy he was my loan officer through my house...

Reply from Owner

October 29th, 2025 04:16 PM

Thank you so much for the kind words, Liz. It was great working with you on your new purchase and seeing the reaction on Drake's face at closing talking about which room was his was priceless. Thank you again for giving me the opportunity to...

Justin was recommended to us by our realtor and we are so grateful! He took the time to thoroughly explain each step of the mortgage process and made us feel comfortable asking any and all questions. His communication was top-notch, and he...

Reply from Owner

October 29th, 2025 04:19 PM

Faith, I'm very grateful for your kind words and recommendation. It's important to me that you and Brandon felt comfortable and well-informed throughout the mortgage process. I appreciate the opportunity to assist you and am glad my communication...

Justin recently helped my fiancée and I in getting our first home! Everything went as smoothly as we could have imagined. Justin was very communicative in all phases of the process, and was always available to answer any questions we had (even...

Reply from Owner

September 26th, 2025 04:46 PM

Thank you so much Mitch! I am grateful that Aaron and Chloe referred you over to me and I had the opportunity to assist you and Allison get into your first home together. I strive to always be available for my clients with open communication...

Justin was great to work with and very supportive during our home purchase. He was quick to answer texts and phone calls giving us answers to any questions that we had during the process. He also kept us informed in advance of costs, savings,...

Reply from Owner

September 26th, 2025 04:35 PM

I appreciate your thoughtful review, Shanna. I'm glad to hear that my support during your home purchase was helpful. Staying responsive and keeping you informed throughout the process is something I always strive for. Thank you for trusting...

Fast, easy, thorough and helpful at every step.

Reply from Justin Jones

September 26th, 2025 04:31 PM

I'm glad to hear that you found the process fast and easy, John. It's important to me to be thorough and helpful at every step. Thank you for sharing your experience with Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Mortgage Lending

Conventional Loans