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Julie Chester, Ruoff Mortgage - Senior Loan Officer | NMLS# 798974 | Ruoff Mortgage NMLS# 141868 in Granville, OH

Julie Chester, Ruoff Mortgage

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Senior Loan Officer | NMLS# 798974 | Ruoff Mortgag...

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Additional Licenses: NMLS# 798974 | OH - MLO.042581.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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closed
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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5 Star
97%
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3%
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Reviews from Web
  • Encompass
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    Olivia C
    Mount Vernon, OH
    Posted on September 11th, 2025 12:59 PM
    Through the whole process Julie was on top of everything. If I had a question she knew the answer and what direction to point me in. There was not a single moment I felt alone in this process. Julie Chester communicated effectively and has...
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    Reply from Julie Chester, Ruoff Mortgage
    September 11th, 2025 02:40 PM
    Thank you for sharing your experience, Olivia. It's gratifying to hear that you felt supported and confident throughout the process as a first-time homeowner. Knowing that my guidance was helpful to you truly matters to me. Being present at...
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    Charles J M
    Fredericktown, OH
    Posted on September 2nd, 2025 12:36 PM
    Everything about our experience was fantastic. Everything was clearly explained in detail, and there were no surprises, which is exactly what you want when purchasing a property. Julie and her team were very knowledgeable and went above and...
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    Reply from Julie Chester, Ruoff Mortgage
    September 11th, 2025 02:41 PM
    I'm grateful for your kind words! It's important to me that each step is clearly explained, ensuring there are no surprises along the way. Going above and beyond to make the process as smooth as possible is always my goal. If there's anything...
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    Nathan M
    Posted on August 23rd, 2025 05:06 PM
    Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Nathan M
    Reply from Owner
    August 25th, 2025 01:19 PM
    Thank you so much for your 5 star review, Nathan. I'm really glad to hear that you had a positive experience. It means a lot to know that my efforts made a difference for you. If you have any questions down the road or need further assistance,...
    read more
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    Nathaniel J M
    Gambier, OH
    Posted on August 23rd, 2025 05:06 PM
    Great communication, very helpful uploading document and setting a proper budget and expectations so there were any surprises.
    Reply from Julie Chester
    September 2nd, 2025 05:08 PM
    I'm pleased that you found the communication and support helpful, Nathaniel. Assisting with document uploads and ensuring clear budget expectations is an important part of my role. If there's anything more I can do, or if you have any further...
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    Brady S
    Posted on August 1st, 2025 03:16 PM
    Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Brady S
    Reply from Owner
    October 17th, 2025 12:57 PM
    Thank you for the 5-star rating, Brady. I appreciate your support!
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    Brady S S
    Centerburg, OH
    Posted on August 1st, 2025 03:16 PM
    Clear rapid communication with and an eagerness to help me as a customer!
    Reply from Julie Chester, Ruoff Mortgage
    August 1st, 2025 03:36 PM
    I really appreciate your feedback, Brady. It's great to know that the communication was clear and that you felt my eagerness to help. If there's anything else you need or any questions you have, feel free to reach out at any time. Thank you...
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    Trey S
    Posted on July 9th, 2025 12:10 AM
    Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Trey S
    Reply from Owner
    July 9th, 2025 02:12 AM
    Trey, I'm so pleased to know you had a positive experience. It was great to work with you again on your mortgage needs. If there's anything else you need or any questions pop up, just let me know. Thanks for choosing Ruoff Mortgage!
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    Trey A S
    MARENGO, OH
    Posted on July 9th, 2025 12:10 AM
    Julie has done both my closings and shes great!
    Reply from Julie Chester
    July 19th, 2025 12:11 AM
    It's wonderful to know that you've had positive experiences with both of your closings. I'm grateful for your trust and support. If you ever need further assistance or have any questions, don't hesitate to reach out. Enjoy your new home!
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    Brenda K L
    Howard, OH
    Posted on June 30th, 2025 04:44 PM
    Everything!!!!!!
    Reply from Julie Chester, Ruoff Mortgage
    June 30th, 2025 05:23 PM
    I'm thrilled to hear that you had such a positive experience with everything, Brenda! It was a pleasure assisting you with your financing. Let me know when you get settled and we'll have a coffee and do some girl talk. Hope to see you soon,...
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    David L
    Posted on June 30th, 2025 03:08 PM
    Julie Chester, Ruoff Mortgage has received a review with 5 star rating from David L
    Reply from Owner
    October 17th, 2025 12:57 PM
    I appreciate the positive rating, David. If you ever have any questions or need assistance, feel free to reach out. Thank you for allowing me to be a part of your journey.
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    About
    Additional Licenses: NMLS# 798974 | OH - MLO.042581.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    First Time Homebuyers
    Down Payment Assistance
    Conventional - 3% minimum down payment
    FHA - 3.5% minimum down payment
    VA
    USDA - no money down payment
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 798974
    • OH - MLO.042581.001
    Hobbies
    • Hiking, swimming, reading, playing with grandchildren
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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