

Julie Chester, Ruoff Mortgage
Senior Loan Officer | NMLS# 798974 | Ruoff Mortgag...

Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Reviews from Web
Through the whole process Julie was on top of everything. If I had a question she knew the answer and what direction to point me in. There was not a single moment I felt alone in this process. Julie Chester communicated effectively and has...
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Reply from Julie Chester, Ruoff Mortgage
September 11th, 2025 02:40 PM
Thank you for sharing your experience, Olivia. It's gratifying to hear that you felt supported and confident throughout the process as a first-time homeowner. Knowing that my guidance was helpful to you truly matters to me. Being present at...
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Everything about our experience was fantastic. Everything was clearly explained in detail, and there were no surprises, which is exactly what you want when purchasing a property. Julie and her team were very knowledgeable and went above and...
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Reply from Julie Chester, Ruoff Mortgage
September 11th, 2025 02:41 PM
I'm grateful for your kind words! It's important to me that each step is clearly explained, ensuring there are no surprises along the way. Going above and beyond to make the process as smooth as possible is always my goal. If there's anything...
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Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Nathan M
Reply from Owner
August 25th, 2025 01:19 PM
Thank you so much for your 5 star review, Nathan. I'm really glad to hear that you had a positive experience. It means a lot to know that my efforts made a difference for you. If you have any questions down the road or need further assistance,...
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Great communication, very helpful uploading document and setting a proper budget and expectations so there were any surprises.
Reply from Julie Chester
September 2nd, 2025 05:08 PM
I'm pleased that you found the communication and support helpful, Nathaniel. Assisting with document uploads and ensuring clear budget expectations is an important part of my role. If there's anything more I can do, or if you have any further...
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Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Brady S
Reply from Owner
October 17th, 2025 12:57 PM
Thank you for the 5-star rating, Brady. I appreciate your support!
Clear rapid communication with and an eagerness to help me as a customer!
Reply from Julie Chester, Ruoff Mortgage
August 1st, 2025 03:36 PM
I really appreciate your feedback, Brady. It's great to know that the communication was clear and that you felt my eagerness to help. If there's anything else you need or any questions you have, feel free to reach out at any time. Thank you...
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Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Trey S
Reply from Owner
July 9th, 2025 02:12 AM
Trey, I'm so pleased to know you had a positive experience. It was great to work with you again on your mortgage needs. If there's anything else you need or any questions pop up, just let me know. Thanks for choosing Ruoff Mortgage!
Julie has done both my closings and shes great!
Reply from Julie Chester
July 19th, 2025 12:11 AM
It's wonderful to know that you've had positive experiences with both of your closings. I'm grateful for your trust and support. If you ever need further assistance or have any questions, don't hesitate to reach out. Enjoy your new home!
Everything!!!!!!
Reply from Julie Chester, Ruoff Mortgage
June 30th, 2025 05:23 PM
I'm thrilled to hear that you had such a positive experience with everything, Brenda! It was a pleasure assisting you with your financing. Let me know when you get settled and we'll have a coffee and do some girl talk. Hope to see you soon,...
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Julie Chester, Ruoff Mortgage has received a review with 5 star rating from David L
Reply from Owner
October 17th, 2025 12:57 PM
I appreciate the positive rating, David. If you ever have any questions or need assistance, feel free to reach out. Thank you for allowing me to be a part of your journey.
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About
Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional - 3% minimum down payment
FHA - 3.5% minimum down payment
VA
USDA - no money down payment
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 798974
- OH - MLO.042581.001
Hobbies
- Hiking, swimming, reading, playing with grandchildren
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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