

Julie Chester, Ruoff Mortgage
Senior Loan Officer | NMLS# 798974 | Ruoff Mortgag...

Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
great info and helping on details
Reply from Julie Chester, Ruoff Mortgage
June 30th, 2025 05:19 PM
I'm glad to hear that you found the information and attention to details helpful. It was a pleasure assisting you, and I appreciate your positive feedback. Welcome to back to OHIO! If you have any further questions or need assistance, feel...
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Great communication and a very excellent loan officer.
Reply from Julie Chester, Ruoff Mortgage
June 30th, 2025 05:25 PM
I'm glad to hear that you were satisfied with the communication and my service as your loan officer. It was a pleasure assisting you with your mortgage. Make sure to tell all your friends just how excellent Ruoff (ok, and me) are!
Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Macie B
Reply from Owner
April 28th, 2025 02:09 PM
I'm thrilled to hear that you had a positive experience, Macie. It was a pleasure assisting you with your mortgage needs. Thank you for the perfect rating. If you have any further questions or need assistance in the future, please feel free...
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Had an excellent experience working with Julie on purchasing my very first home! She made the process easy to follow and we got it done quickly! Great communication throughout the process and will be working with her again in the future. The...
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Reply from Julie Chester
April 28th, 2025 02:11 PM
I'm thrilled to hear that your first home purchase was a great experience. I appreciate your kind words about the communication and the online app. I look forward to working with you again in the future.
everything worked out and I own A house
Reply from Julie Chester, Ruoff Mortgage
April 17th, 2025 02:37 PM
I'm glad to hear that everything worked out and that you now own a home. It was a process getting this to closing but I'm glad you hung in there and the house is now yours!
Julie is communicative, extremely knowledgeable, and efficient! I was well informed at every step of the way and received matter-of-fact, expert advice when needed. This is my second time working through a home purchase with Julie, and I would...
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Reply from Owner
April 17th, 2025 02:39 PM
I'm thrilled to hear about your positive experience with your home purchase. It was a pleasure to assist you again, and I appreciate your kind words about my communication and expertise. Thank you for your trust and loyalty! You're the best!...
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Julie was communicative, extremely knowledgeable, and efficient!
Reply from Julie Chester
March 13th, 2025 10:22 PM
Thanks so much for your kind words, Laura! I'm thrilled to hear that you found my communication and knowledge helpful. It was a pleasure working with you to streamline the process, and I’m glad everything went smoothly. If you ever need anything...
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After a super unpleasant experience with another mortgage company, Julie was my angel! It took us a long time to find the right home for us and even when we did, we kept running into hurdles that Julie was always there to help with. She was...
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Reply from Owner
December 2nd, 2024 02:57 PM
Thank you so much for your kind words, Katie. I'm thrilled to hear that your homebuying experience with me, was such a positive one. Transparency and trust are key in this process and I'm glad I was able to provide that for you. It was a pleasure...
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Julie worked with me for a long time before we found the right home and I could always count on her for transparent, honest advice.
Reply from Julie Chester, Ruoff Mortgage
April 17th, 2025 02:41 PM
I'm thrilled to hear that you valued the transparency and honesty during our time working together. We did work for a long time before you found the right home, but you did! Right before the baby came! So happy for you all. Thank you for your...
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Was always very prompt in returning my calls and responding to my emails and texts
Reply from Julie Chester
October 31st, 2024 09:10 AM
I'm thrilled to know that you had a positive experience with me at Ruoff Mortgage, Gwendolyn! Your feedback is greatly appreciated, especially noting the promptness of my responses. It's my priority to ensure efficient communication for a smooth...
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About
Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional - 3% minimum down payment
FHA - 3.5% minimum down payment
VA
USDA - no money down payment
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 798974
- OH - MLO.042581.001
Hobbies
- Hiking, swimming, reading, playing with grandchildren
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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