New American Funding - Jon Williams
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Jon made everything easy. I know that in the future whether it's buying a house or refinancing, Jon will go above and beyond to make the process simpler. Thanks again Jon!!!!!
Reply from New American Funding - Jon Williams
August 12th, 2025 02:41 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Honestly, not working with NAF at all. In the future, I will never work with the company again and will warn anyone I know not to as well. Horrible communication. Sneaky , disingenuos, felt like they were all looking out for the interest of...
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Reply from New American Funding - Jon Williams
August 6th, 2025 09:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Jon sent very mixed signals when we were close to closing. He told me that we wouldn't be able to close on time, but then we received the clear-to-close from the processing team. The processing team for Jon was terrible as well, clearing an...
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Kind, great communication. Open and accessible.
Reply from Jon Williams
July 31st, 2025 02:56 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Jon was readily available to answer any questions I had at any given time!! He knew I work midnights, and would respond when most people wouldn't have.
Reply from New American Funding - Jon Williams
July 22nd, 2025 03:24 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Quick and responsive connunication!
Reply from New American Funding - Jon Williams
July 17th, 2025 06:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
✨ sharing with
Reply from Jon Williams
July 14th, 2025 02:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jon Williams displayed significant shortcomings in managing this account. Communication was reliant only on me, the title/closing agency, and Buyers. Despite having received requested documents multiple times via email, Jon repeatedly asked...
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DDDDDDDon't
Reply from Jon Williams
July 6th, 2025 04:40 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I want to share my extremely disappointing experience with Jon Williams and New American Funding (NAF) in hopes it helps others avoid the same stress and frustration.I began my mortgage application process with a pre-approval on April 21, 2025,...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing