Jolene Moore at CrossCountry Mortgage

Name: Jolene Moore at CrossCountry Mortgage
Address: 12700 Fair Lakes Circle, Suite 460, Fairfax, Virginia, 22033
Telephone: +1-703-216-6688
Rating: 4.94

Regional Vice President/Branch Manager | NMLS #448...

4.94

(134)

Mortgage

Mortgage Loan Officer

Contact Info

(571) 800-0710

Fairfax, VA

https://www.crosscountrymortgage.com/fairfax-va-2629/jolene-moore?marketing_campaign=00898

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.94

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The whole experience was great from start to finish! Constant, clear, and concise communication along with cute videos, quick return on follow up calls, and a knowledgeable team who was eager to help with a positive attitude! Who could ask...

Reply from Jolene Moore

October 29th, 2024 12:18 AM

Hi Ashley, I'm thrilled to hear that you had such a positive experience with us at CrossCountry Mortgage, LLC. It's wonderful to know that our efforts to maintain clear and concise communication, quick follow-ups, and a knowledgeable and eager...

It was more me not familiar with the process nowadays. Last time I bought a house was close to 30 years ago.

Reply from Jolene Moore

October 25th, 2024 12:32 PM

I'm so glad to hear that you had a positive experience with your loan process, Robert! It's understandable that the procedures might have changed since your last experience 30 years ago. At CrossCountry Mortgage, LLC, we always strive to make...

Excellent communication. Outstanding help in the process of getting all documentation to full fill the requirements for the loan. Very impress with the electronic process of getting everything done.

Reply from Jolene Moore

September 22nd, 2024 02:20 PM

I am absolutely thrilled to hear your positive feedback, Maria! It's fantastic to know that the electronic process and communication were up to the mark and it was my absolute pleasure to help you fulfill the loan requirements. At CrossCountry...

Prompt and professional support. Received the best rate possible on our re-fi. Very pleased!

Reply from Jolene Moore

September 18th, 2024 03:47 PM

I'm thrilled to hear that you're pleased with the rate and service you received, Brandon! Your feedback is much appreciated. I'm happy to have been able to assist you with your mortgage re-financing needs at CrossCountry Mortgage, LLC. Prompt...

Jolene and her team were so responsive every step of the way. Someone was also always available to answer my questions, no matter how big or small. She was able to get us ready to close in 10 days! Such a smooth and easy process, at least from...

Reply from Jolene Moore

September 3rd, 2024 01:44 AM

Thank you so much for your kind feedback, Michaela. It was indeed a pleasure to assist you throughout your mortgage process. I'm thrilled to know that you were satisfied with our responsiveness and our ability to expedite the process smoothly....

Despite reassurance that our loan would be closed on time, the team made an error in closing for our final loan amount. This was after multiple phone calls to their office once we found their mistake. This made us delay our closing by an additional...

Great communication through entire process and got a non traditional loan done on time

Reply from Jolene Moore

August 25th, 2024 12:08 PM

I really appreciate the feedback and am looking forward to working with you again.

Working with Jolene and her team throughout our home buying process was smooth and seamless. They communicated with us step by step and Jolene guided us through the process with kindness and respect. We would highly recommend her and the team...

Reply from Jolene Moore

August 23rd, 2024 12:25 PM

Hi Malaika, thank you so much for your review. It was a pleasure to guide and assist you through the home buying process. Your kind words are genuinely appreciated, and I am thrilled to hear that your experience with our team at CrossCountry...

thank you so much for making the process so seamless!

Reply from Jolene Moore

August 5th, 2024 03:41 PM

I'm so glad to hear that you found the process seamless, Colleen! Your satisfaction is my top priority and I'm thrilled that I was able to meet your expectations. Looking forward to assisting you again in the future with any of your mortgage...

Very well communicatedthroughoutthe process

Reply from Jolene Moore

August 1st, 2024 02:14 PM

I really appreciate the feedback and am looking forward to working with you again.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans