Jolene Moore at CrossCountry Mortgage

Name: Jolene Moore at CrossCountry Mortgage
Address: 12700 Fair Lakes Circle, Suite 460, Fairfax, Virginia, 22033
Telephone: +1-703-216-6688
Rating: 4.94

Regional Vice President/Branch Manager | NMLS #448...

4.94

(133)

Mortgage

Mortgage Loan Officer

Contact Info

(571) 800-0710

Fairfax, VA

https://www.crosscountrymortgage.com/fairfax-va-2629/jolene-moore?marketing_campaign=00898

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.94

(133)

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Experience.com

4.92

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5.0

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Jolene and her team were amazing! As first time home buyers, we were clueless! She was super transparent, patient in explaining things, and willing to pivot QUICKLY when we found the home of our dreams. We had tried working with a national...

Reply from Jolene Moore

April 16th, 2025 08:59 PM

I'm thrilled to hear about your positive experience as a first-time homebuyer, Anne. It was a pleasure to assist you in finding your dream home. I’m glad that our transparency and quick adaptability met your needs. Thank you for choosing to...

Jolene and team provided excellent guidance on collecting and submitting the documents needed to process my mortgage application. They did so with great courtesy and consideration. They responded to all my questions and concerns quickly and...

support was clear, concise. Expectations were always communicated. I've bought a house 3 different times now. I wish they were all as easy as Crosscountry Mortgage made it.

Reply from Jolene Moore

September 3rd, 2026 01:15 PM

Victoria, thank you for sharing your experience. I'm grateful to know that our support and clear communication made the process easier for you. It's wonderful to hear that this home buying experience stood out positively for you.

I had an outstanding experience working with Jolene and her team throughout my home purchase. From start to finish, they were knowledgeable, responsive, and incredibly patient in answering all of my questions. They guided me through every step...

Reply from Jolene Moore at CrossCountry Mortga...

August 11th, 2026 08:47 PM

Diana, thank you so much for your kind words and detailed review. I'm glad to hear that our team was able to make your home purchase process smooth and manageable. It's great to know that our professionalism, responsiveness, and dedication...

The whole team is friendly, organized, and communicative. We were given appropriate time to complete tasks, and our questions were addressed/answered quickly. Both our initial loan and the refinance felt almost easy. We had the data laid out...

Reply from Jolene Moore at CrossCountry Mortga...

August 10th, 2026 02:21 PM

Bethany, thank you for sharing your experience. I'm pleased to know that the team's friendliness, organization, and communication made both your initial loan and refinance processes feel almost easy. It's great to hear that having the data...

Reply from Jolene Moore at CrossCountry Mortga...

August 10th, 2026 01:48 PM

Diana, I appreciate your thoughtful review and am glad to hear that you had such a positive experience with us. It's wonderful to know that our team's knowledge, patience, and commitment made your home purchase smooth and manageable. Thank...

Great communication!

Reply from Jolene Moore

July 13th, 2026 07:22 PM

Emily, thank you for highlighting the great communication. I'm happy to have been able to assist you effectively. If there's anything more you need, please feel free to reach out.

Jolene and Team made this process feel manageable and super easy. She was a wealth of information, which was crucial on several decisions along the way. Also, she treated every question and message as though I was the only client. Very, very...

Reply from Jolene Moore

June 1st, 2026 12:45 PM

Joseph, I appreciate your kind words about the support and information I provided during the process. I'm pleased to know that I could make the experience feel manageable and straightforward for you. If you have any more questions or need further...

It was a pleasure working with Jolene, Crystal, and others on the CrossCountry Mortgage team. They were attentive to our budget limitations, customized several mortgage options, and explained the pros and cons of each one. When our bid on a...

Reply from Jolene Moore

May 29th, 2026 05:25 PM

Nathan, I'm grateful for your kind words and recommendation. It's good to know that you found our team attentive and helpful, especially in customizing mortgage options and ensuring a smooth closing process. If there's anything else I can assist...

Quick and straightforward process

Reply from Jolene Moore

May 29th, 2026 12:52 PM

Jerokendallas, I'm glad to hear that you found the process quick and straightforward. If there's anything more I can do for you, feel free to let me know.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans