Jolene Moore at CrossCountry Mortgage

Name: Jolene Moore at CrossCountry Mortgage
Address: 12700 Fair Lakes Circle, Suite 460, Fairfax, Virginia, 22033
Telephone: +1-703-216-6688
Rating: 4.94

Regional Vice President/Branch Manager | NMLS #448...

4.94

(127)

Mortgage

Mortgage Loan Officer

Contact Info

(571) 800-0710

Fairfax, VA

https://www.jolenemooreteam.com/

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

Sat

closed

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4.94

(127)

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Experience.com

4.92

(90)

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5.0

(22)

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5.0

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Jolene and her team were amazing! As first time home buyers, we were clueless! She was super transparent, patient in explaining things, and willing to pivot QUICKLY when we found the home of our dreams. We had tried working with a national...

Reply from Jolene Moore

April 16th, 2025 08:59 PM

I'm thrilled to hear about your positive experience as a first-time homebuyer, Anne. It was a pleasure to assist you in finding your dream home. I’m glad that our transparency and quick adaptability met your needs. Thank you for choosing to...

Jolene and Team made this process feel manageable and super easy. She was a wealth of information, which was crucial on several decisions along the way. Also, she treated every question and message as though I was the only client. Very, very...

It was a pleasure working with Jolene, Crystal, and others on the CrossCountry Mortgage team. They were attentive to our budget limitations, customized several mortgage options, and explained the pros and cons of each one. When our bid on a...

Quick and straightforward process

Reply from Jolene Moore

May 29th, 2026 12:52 PM

Jerokendallas, I'm glad to hear that you found the process quick and straightforward. If there's anything more I can do for you, feel free to let me know.

The team was very communicative and knowledgable. When issues arose, they would be sure to give me regular updates, and made sure I had any information I needed.

Reply from Jolene Moore

May 11th, 2026 06:04 PM

Stephen, I appreciate your feedback and am glad to hear that you found our communication and knowledge helpful throughout the process. It's important to me that you felt informed and supported, especially when issues arose. If there's anything...

Jolene and team made our home-buying experience smooth from start to finish. She was responsive, clear, and always one step ahead, keeping us informed and on track through closing. We always felt like we were in good hands. Highly recommend...

Reply from Jolene Moore

May 4th, 2026 04:08 PM

I'm grateful for your kind words, Andre. It's appreciated to know that you felt well-supported throughout your home-buying journey. Keeping clients informed and on track is important to me, so I'm pleased to hear that you felt in good hands....

We've worked with Jolene to secure our dream home, and now to refinance. She was able to give us an extremely competitive offer and the entire process was extraordinarily smooth and easy. Highly recommended working with her and the rest of...

Reply from Jolene Moore

April 30th, 2026 04:48 PM

Thank you for sharing your experience, William. I'm pleased to hear that securing your dream home and refinancing went smoothly and that you found our offer competitive. It's wonderful to know you'd recommend working with me and my team. If...

Made the process quick and easy!

Reply from Jolene Moore

April 28th, 2026 06:05 PM

I'm happy to hear that the process was quick and easy for you, Alexandra. Making things smooth for my clients is always a priority. If you ever need assistance again, please feel free to reach out.

Thank you for taking such great care of my clients! Your team has always done a great job and I will continue to refer new clients to you.

Reply from Jolene Moore

April 27th, 2026 03:29 PM

I enjoyed working with you. Thanks for the great feedback.

Jolene and her team were responsive, flexible, persistent in getting all the steps of the refinance done, offered multiple loan scenarios and more when asked, communicated clearly what we had to do and what her team would do, and coordinated...

Reply from Jolene Moore

April 7th, 2026 05:05 PM

I'm glad to hear that my team and I were able to support your refinance process effectively, Shaun. Providing clear communication and exploring various loan options is something I believe in, so it's nice to know that you appreciated it. If...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans