

Jolene Moore at CrossCountry Mortgage
Regional Vice President/Branch Manager | NMLS #448...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Jolene and her team were very responsive and ke us updated throughout the proces.
Reply from Jolene Moore
January 20th, 2025 12:49 AM
I'm so glad to hear that you had a positive experience with my team and I at CrossCountry Mortgage, LLC, Annissa. We strive to keep our clients informed every step of the way, and I'm happy to see that we were able to achieve this for you....
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Communication every step of the way.
Reply from Jolene Moore
January 19th, 2025 12:24 AM
Thank you so much for your positive review, John! I'm thrilled to hear that you appreciated the continuous communication throughout our process. Ensuring you're always informed is an essential part of how we work at CrossCountry Mortgage, LLC....
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We had a great experience with Jolene and her team. They went above and beyond to ensure we closed on our house in a timely manner. They were extremely efficient and professional. I felt like we were in good hands the whole time. I would definitely...
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Reply from Jolene Moore
January 9th, 2025 02:12 PM
Hi Alexandra, thank you so much for the 5-star review! I'm thrilled to hear about your positive experience with my team at CrossCountry Mortgage, LLC. It was our pleasure to assist you in your home buying process and ensure a timely closing....
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Jolene helped get us our dream home!As first time home buyers, we had plenty of questions in regards to securing a loan and the purchasing/closing process in general. I cannot stress how incredibly communicative Jolene and her team were in...
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Reply from Jolene Moore
December 22nd, 2024 01:41 AM
Hi William! I'm really thrilled to hear how happy you are with your new home. It was a pleasure to help guide you through the process and answer any questions you had. Making this time less stressful for you was high on our list of priorities....
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Jolene and her team were extremely helpful with the home buying process. As a first time homebuye, Jolene was very patient and knowledgeable in getting me informed throughout the process. I cannot recommend them enough.
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Reply from Jolene Moore
December 7th, 2024 04:15 PM
Hi Jared, I'm absolutely thrilled to hear that you found our services helpful. It was a pleasure guiding you through the home buying process. Your positive feedback means a lot to us at CrossCountry Mortgage, LLC. We always strive to make this...
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Jolene Moore and her team provided a top notch experience through tremendous follow up and effective communication. They genuinely care about their customers and took the time to explain things thoroughly as this was my first time taking on...
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Reply from Jolene Moore
December 4th, 2024 11:00 AM
Hi Emil, thank you so much for the glowing review! I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. I'm especially happy that you felt cared for and well-informed throughout the process; that's...
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From the start of and throughout our loan process Jolene was right there for us with plenty of knowledge, professionalism, support and guidance. And kindness! Additionally, our experience with the other team members was equally expeditious,...
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Reply from Jolene Moore
November 16th, 2024 02:12 AM
Hello Eloise, thank you so much for your wonderful review and the full 5 stars! I'm thrilled to hear that you found our loan process to be smooth and supportive. It was truly a pleasure to work with you and help guide you through each step....
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Very professional and personal. Great attention to detail.
Reply from Jolene Moore
November 16th, 2024 12:54 AM
I'm thrilled to hear that you were satisfied with the service provided, Anthony! It was my pleasure to assist you with your mortgage needs. Your feedback is greatly appreciated, and your kind words regarding my professionalism and attention...
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Fast, efficient, everybody is so nice and you always get me the best deal. Our lawyer said she had not seen that low of a rate in a long time.
Reply from Jolene Moore
November 15th, 2024 12:42 AM
Thank you for the fantastic review, John! It's great to hear that you were pleased with the service provided by CrossCountry Mortgage, LLC. We always strive to offer the best deals and ensure a smooth and efficient process for our clients....
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You and your team were engaged with both of us as the forms needed to be revised due to changes in the costs. While it was a challenge to keep up with your team, the end result ensured everything went smoothly at closing. This is the first...
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Reply from Jolene Moore
November 14th, 2024 01:32 PM
Hi Jeffrey, Thank you for your 5-star review. I'm delighted to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. Keeping our clients informed and involved throughout the process is our top priority, and it's great...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 448601
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095