

Jolene Moore at CrossCountry Mortgage
Regional Vice President/Branch Manager | NMLS #448...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Everyone was very helpful! I'm thankful for all the support throughout the process. It's a lot dealing with so many members in a team. I uploaded so many documents that never were received and had to resubmit a few times. I like having one...
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Thank you to Jolene and her excellent staff for for superb services.
Reply from Jolene Moore
April 30th, 2025 02:02 PM
I'm thrilled to hear that you had a positive experience with our team. Thank you for your kind words, Felicitas. It was our pleasure to assist you.
Jolene was great. Unfortunately, her staff was not. poor communication and lack of organization was not good at all.
Everything went smoothly with my experience with Jolene and her team!
Reply from Jolene Moore
April 16th, 2025 04:33 PM
I'm thrilled to hear that everything went smoothly with your experience. It was a pleasure assisting you, and I appreciate your kind words about our team.
Jolene and her team were friendly, professional and more importantly they took on our Va loan which others lenders were unwilling to do. The entire process was done within one month. Jolene's personal attention to us and the time she took in...
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Reply from Jolene Moore
April 7th, 2025 09:34 PM
I'm thrilled to hear that you had a great experience with your VA loan process. It was a pleasure working with you and ensuring everything was completed promptly. Thank you for your kind words and for considering me for future recommendations....
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Everyone was very kind, knowledgeable, and helpful in helping us as first-time homeowners to secure a loan. We were kept updated along the entire process. Thank you so much!
Reply from Jolene Moore
April 6th, 2025 12:13 PM
I'm thrilled to hear that you had a positive experience as first-time homeowners. It was a pleasure assisting you, and I'm glad our team could provide the support and updates you needed throughout the loan process. Thank you for your kind words!...
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I really appreciate the frequent updates and how well you explained the process to me as a first time home buyer. Thank you for being flexible with texts as well as calls and emails. You all are so kind and efficient!
Reply from Jolene Moore
March 10th, 2025 12:39 AM
Hi Jennifer, Thank you so much for your kind words! It was a pleasure working with you and guiding you through the home-buying process. I'm glad to hear that the updates and explanations were helpful for you. Staying connected and being flexible...
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Very helpful and intetested in our best. All her team members were really easy to work with and very friendly and professional.
Reply from Jolene Moore
March 6th, 2025 12:10 AM
Thank you so much for your kind words, Mark! It was a pleasure working with you and ensuring that you had the best experience possible. I’m thrilled to hear that you found my team friendly and professional—we strive to support our clients every...
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Jolene and Yeni were great to work with.
Vey thorough work and friendly staff
Reply from Jolene Moore
February 2nd, 2025 03:29 AM
Jodit, thank you so much for your kind words! I really appreciate you taking the time to share your experience. I'm so glad to hear you found my work thorough and that you enjoyed working with the team. It was a pleasure working with you too,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 448601
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095