Jolene Moore at CrossCountry Mortgage
Regional Vice President/Branch Manager | NMLS #448...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Jolene and her team were amazing form the start! As first time homebuyers, she explained everything clearly and helped us every step of the way.
Reply from Jolene Moore
November 18th, 2025 03:01 PM
It's wonderful to know that your first homebuying experience went smoothly, Kasee. I understand how important it is to have someone guide you through each step, and I'm glad to hear the explanations were clear and helpful. Your experience matters...
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Jolene and her team were polite, patient, and very responsive. They took the time to understand our needs and didn't pressure us to make a decisio.
Reply from Jolene Moore
November 17th, 2025 04:21 PM
It’s great to hear that you felt well-supported and understood throughout the process, Roger. I value the importance of accommodating my clients' needs without any pressure. Thank you for highlighting the patience and responsiveness you experienced....
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, the team was very responsive. Jolene did everything she could to make my refinance work for me despite some hurdles. I would highly recommend her.. the process with quick, and I plan to use them again for my next refinance.
Reply from Jolene Moore
November 17th, 2025 05:00 PM
Thank you for sharing your experience, Christine. It means a lot to hear how responsive you found the team and that I could assist in making your refinance work despite some challenges. I'm pleased to hear the process went smoothly for you....
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Everything was beyond easy! Jolene and her team were top-tier professionals and ensured we were worry free.
Reply from Jolene Moore
November 14th, 2025 04:04 PM
I'm glad to hear that you found the experience so straightforward, Nefertera. Ensuring a worry-free process is always a priority for me and my team. Your kind words about our professionalism are greatly appreciated. Thank you for sharing your...
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Refinancing was seamless from beginning to end. I was walked through the entire process step by step, and any questions I had were answered immediately. Would definitely recommend Jolene Moore and her team.
Reply from Jolene Moore
November 10th, 2025 02:59 PM
I appreciate your feedback, Ifechukwude. Knowing that you found the refinancing process seamless and that your questions were addressed promptly is important to me. I'm glad to have guided you through each step. Thank you for your recommendation....
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Evryone on the team are very thoughtful and really delightful to work with. Excellent customer service and always had an answer for all of my questions. Thank you to all!!
Reply from Jolene Moore
November 3rd, 2025 06:17 PM
Your kind words about the team's thoughtfulness and service mean a lot, Sonya. I'm glad to hear you received excellent customer care and that your questions were addressed promptly. Your appreciation is truly valued.
All of the details. When we had questions or concern, Jolene and Yeni were right there with answers and full transparency. We appreciated the support they provided us from start to finish. The team is fantastic at what they do.
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Reply from Jolene Moore
July 28th, 2025 03:39 AM
I'm truly pleased to hear that you felt well-supported throughout the process, Michelle. It's important to me that your questions and concerns were addressed with transparency. Yeni and I were glad to be there for you every step of the way....
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The process was great, and everyone was very
helpful.
Reply from Jolene Moore
July 9th, 2025 12:22 AM
I'm delighted to hear that you found the process smooth and the team helpful, Robert. It brings me joy to know that we could assist you effectively. Thank you for sharing your experience!
The process was very smooth and easy i I enjoyed how quickly everything was done
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 448601
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095