

Jolene Moore at CrossCountry Mortgage
Regional Vice President/Branch Manager | NMLS #448...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Quick and straightforward process
Reply from Jolene Moore
May 29th, 2026 12:52 PM
Jerokendallas, I'm glad to hear that you found the process quick and straightforward. If there's anything more I can do for you, feel free to let me know.
The team was very communicative and knowledgable. When issues arose, they would be sure to give me regular updates, and made sure I had any information I needed.
Reply from Jolene Moore
May 11th, 2026 06:04 PM
Stephen, I appreciate your feedback and am glad to hear that you found our communication and knowledge helpful throughout the process. It's important to me that you felt informed and supported, especially when issues arose. If there's anything...
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Jolene and team made our home-buying experience smooth from start to finish. She was responsive, clear, and always one step ahead, keeping us informed and on track through closing. We always felt like we were in good hands. Highly recommend...
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Reply from Jolene Moore
May 4th, 2026 04:08 PM
I'm grateful for your kind words, Andre. It's appreciated to know that you felt well-supported throughout your home-buying journey. Keeping clients informed and on track is important to me, so I'm pleased to hear that you felt in good hands....
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We've worked with Jolene to secure our dream home, and now to refinance. She was able to give us an extremely competitive offer and the entire process was extraordinarily smooth and easy. Highly recommended working with her and the rest of...
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Reply from Jolene Moore
April 30th, 2026 04:48 PM
Thank you for sharing your experience, William. I'm pleased to hear that securing your dream home and refinancing went smoothly and that you found our offer competitive. It's wonderful to know you'd recommend working with me and my team. If...
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Made the process quick and easy!
Reply from Jolene Moore
April 28th, 2026 06:05 PM
I'm happy to hear that the process was quick and easy for you, Alexandra. Making things smooth for my clients is always a priority. If you ever need assistance again, please feel free to reach out.
Thank you for taking such great care of my clients! Your team has always done a great job and I will continue to refer new clients to you.
Reply from Jolene Moore
April 27th, 2026 03:29 PM
I enjoyed working with you. Thanks for the great feedback.
Jolene and her team were responsive, flexible, persistent in getting all the steps of the refinance done, offered multiple loan scenarios and more when asked, communicated clearly what we had to do and what her team would do, and coordinated...
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Reply from Jolene Moore
April 7th, 2026 05:05 PM
I'm glad to hear that my team and I were able to support your refinance process effectively, Shaun. Providing clear communication and exploring various loan options is something I believe in, so it's nice to know that you appreciated it. If...
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It was such a pleasure working with Jolene and her team. They’re incredibly thoughtful, responsive, and just genuinely great to collaborate with. The whole process felt smooth and easy because everyone was so on top of things and willing to...
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Reply from Jolene Moore
March 30th, 2026 02:49 PM
I really appreciate the feedback and am looking forward to working with you again.
Very helpful throughout the whole process
Reply from Jolene Moore
March 11th, 2026 06:43 PM
I'm grateful for your feedback, Jodit. It was my goal to be supportive and provide assistance throughout your process. If you have any more questions or need help in the future, don't hesitate to contact me.
Jolene is very knowledgeable and responsive. Even though our housing search took a long time, she was always available to help whenever needed. Her team, Nikki in particular, were great partners. They were very proactive and tried to resolve...
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Reply from Jolene Moore
February 23rd, 2026 02:22 PM
I'm pleased to hear that you found my knowledge and responsiveness helpful, Charles. I understand that a long housing search can be challenging, and I'm glad I could support you throughout. Nikki and the team work hard to provide proactive...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fairfax, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #448601 | Branch NMLS #2063944
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 448601
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095