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John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Absolutely nothing but the best. From start to finish and even months later they are a text or email away to answer any questions I have and they respond very quickly. They were able to map everything out closing cost, payment, mortgages, you...
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Reply from Owner
December 14th, 2021 05:23 PM
Much appreciated Thomas- you were great to work with and value the opportunity to help!
John and his group are wonderful to work with. They provided fantastic communication throughout the entire loan process.
Reply from Owner
December 8th, 2021 05:15 PM
Thank you Travis for the 5-Star review!!! We appreciate the opportunity to help great people like you!
As a professional, Customer Service is at the top of my list. As a consumer, I am not the easiest to please and expect to be treated with care and respect. Pretty simple, treat others as you would like to be treated. Words cant expressed how...
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Reply from Owner
December 8th, 2021 12:00 AM
Thank you Alvin for such a wonderful review. We appreciate getting to help you with your homebuying process and look forward to helping in the future. You and Clay were amazing to work with! Enjoy your new home!!!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Von B
Reply from Owner
October 20th, 2021 08:17 PM
Thx Von! appreciate the opportunity to help with your move to WA.
I have been dealing with John going on 11 years now. I have recommended many family and friends to him.John has always gone out of his way to get things done when others could notOr just didn’t want to. Very honest and works hard to get you...
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Reply from Owner
October 19th, 2021 10:07 PM
Thank you Scott! Always a pleasure working with your family over the years and appreciate the referrals!
John and his team are knowledgeable and patient. They guided me through the pre-approval process and answered all of my questions.The market was crazy and I didn’t get the first home I had looked at. They never swayed in their commitment in...
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Reply from Owner
September 17th, 2021 04:24 PM
Thank you Anthony! Alway a pleasure to serve our Veteran clients!!!
Great experience, very flexible and communicate very well on all situation, but instill hope to meet your goals as a homeowner.
Reply from Owner
September 8th, 2021 07:30 PM
Thank you Albert! You were so helpful in making your deal happen. Enjoy your new home and that awesome pond!
Love this company and everyone involved with our home purchase. John, Lisa Blacklock, Julie, Nikki and everyone who assisted us were so pleasant, knowledgeable and efficient! We appreciate their diligence and we will never forget them. We highly...
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Reply from Owner
September 8th, 2021 12:00 AM
Thank you so much!!! we greatly appreciate the opportunity to help!!
John has handled all my mortgage needs for the last 13 years. Between the purchase of my home and 2 refi's, there is nobody I trust more.
Reply from Owner
September 17th, 2021 04:25 PM
Dave-- we appreciate you trusting us over and over again. Its alway a pleasure to help your family. Thank you!!
So fast, so easy. I thought refinancing our home would be a nightmare, but it wasn’t. John Cassels and his team were very efficient, knowledgeable and friendly. The whole process from start to finish was painless. I would highly recommend John...
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Reply from Owner
September 17th, 2021 04:25 PM
Thank you Pam!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
Gallery




Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095