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John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Without question, they're the first place I refer all of my clients to. Every single one has said nothing but great things. They're incredibly knowledgeable, straight forward, and honest. John and his team make the process easy for everyone...
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Reply from Owner
July 20th, 2022 05:41 AM
Always a pleasure to work with great professionals like you and your team! We honor the opportunity to help with your clients and appreciate your trust.
I got pre-approved by a big company that has branches everywhere but everything has to be done at the main office. My real estate agent was so worried that we might not close before Christmas 2021 so he recommended John. After I agreed to change...
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As a VA buyer, I HIGHLY recommend John and his team. We closed our home in 2 WEEKS! John is the mortgage officer you NEED in this crazy market. John will ALWAYS answer his phone or shoot you back a text within MINUTES. His team is incredibly...
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Reply from Owner
January 4th, 2022 12:00 AM
Thank you David- Appreciate working with you on your first home and always am greatful for the opportunity to help our Veterans use their VA Benefits!!!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Court M
Reply from Owner
January 4th, 2022 10:43 PM
Thank you Court! Hope you enjoy the new home!!!
John and his team helped me with a refi in WA and a purchase in AZ this year, and they did an excellent job communicating. They arw very efficient. I will continue to use them and am alrwady sending referrals.
Reply from Owner
December 16th, 2021 12:00 AM
Looking forward to hearing your adventures in AZ! Thanks for trusting us to help with your GOALS!!!
Absolutely nothing but the best. From start to finish and even months later they are a text or email away to answer any questions I have and they respond very quickly. They were able to map everything out closing cost, payment, mortgages, you...
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Reply from Owner
December 14th, 2021 05:23 PM
Much appreciated Thomas- you were great to work with and value the opportunity to help!
John and his group are wonderful to work with. They provided fantastic communication throughout the entire loan process.
Reply from Owner
December 8th, 2021 05:15 PM
Thank you Travis for the 5-Star review!!! We appreciate the opportunity to help great people like you!
As a professional, Customer Service is at the top of my list. As a consumer, I am not the easiest to please and expect to be treated with care and respect. Pretty simple, treat others as you would like to be treated. Words cant expressed how...
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Reply from Owner
December 8th, 2021 12:00 AM
Thank you Alvin for such a wonderful review. We appreciate getting to help you with your homebuying process and look forward to helping in the future. You and Clay were amazing to work with! Enjoy your new home!!!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Von B
Reply from Owner
October 20th, 2021 08:17 PM
Thx Von! appreciate the opportunity to help with your move to WA.
I have been dealing with John going on 11 years now. I have recommended many family and friends to him.John has always gone out of his way to get things done when others could notOr just didn’t want to. Very honest and works hard to get you...
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Reply from Owner
October 19th, 2021 10:07 PM
Thank you Scott! Always a pleasure working with your family over the years and appreciate the referrals!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
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Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095