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Joel Scheer, Ruoff Mortgage

Name: Ruoff Mortgage - Southwest Fort Wayne
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-402-9832
Rating: 4.96

VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Ruoff Mortgage - Southwest Fort Wayne

4.96

(179)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 402-9832

Fort Wayne, IN

https://www.ruoff.com/JoelScheer

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.96

(179)

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Experience.com

4.97

(122)

Google

4.93

(55)

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5.0

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I have known Joel since we were kids and he is always positive and full of life. He has the knowledge and experience that only comes from someone that has been in the business for the last 20 years. Experience does make a difference.

Joel is a great guy, very easy to work with! Highly recommend!

Reply from Owner

January 17th, 2025 10:33 PM

Thank you kindly Jonathan, right back at you! I very much appreciate all that you do for our industry, you truly make a difference and does not go unnoticed!

Joel kept us updated on every aspect of the process. He was knowledgeable, positive, and thoughtful.

Reply from Joel Scheer

January 15th, 2025 03:32 PM

Hi Kathy, I'm really pleased to hear that you had a positive experience with us at Ruoff Mortgage. Keeping clients informed and providing knowledgeable advice is something I strive to do consistently. Your feedback is greatly appreciated and...

I wanted to take a moment to share our outstanding experience working with Joel Scheer at Ruoff Mortgage. This was our second time choosing Joel for our mortgage needs, and we wouldn’t hesitate to recommend him to friends and family.Joel was...

Reply from Joel Scheer

January 13th, 2025 05:25 PM

Thanks for the glowing review, Tim. It's always a pleasure to work with you. I'm glad to hear that the mortgage process went smoothly and that you felt confident throughout the journey. Your words of appreciation mean a lot. Remember, I'm just...

Joel is simply the best of the best! He goes above and beyond every single time and his committment to serve his customers with excellence is extremely evident!

Reply from Owner

January 16th, 2025 04:15 PM

Thank you kindly for your positive review on my page Mike. I appreciate you sharing your thoughts and experience in working with me. The same is absolutely true of you. Here’s to our continued commitment to live up to the excellence we both...

Joel is simply the best of the best! He goes above and beyond every single time and his committment to serve his customers with excellence is extremely evident!

I have worked with Joel for 10 years, he is the best. He's available no matter if it's 6 PM on a Sunday or any other time for that matter. He genuinely cares about his clients and takes the time to explain the process in detail. More times...

Reply from Owner

January 16th, 2025 04:15 PM

Heidi, I appreciate you taking the time to provide me with such a glowing review. Why, one might wonder, have we have worked so closely together for the past 10 years? There is no doubt it is because we share the same work ethic, values, and...

Joel stayed in touch with me every step of the way.

Reply from Joel Scheer

December 28th, 2024 05:58 PM

I'm really thrilled to hear that you had a positive experience, Cynthia. Your feedback is greatly appreciated. I always strive to keep my clients informed during the entire process, so I'm glad to know that my efforts were effective. I look...

I rarely give out exceptional marks for customer service. In this case Joel earns 12/10. I came to Joel with a complicated and rather urgent request. He was able to create a plan, work it, and in the middle it all fell apart and we had to start...

Reply from Owner

January 2nd, 2025 04:36 PM

It is my pleasure to assist you Chris, always! I sincerely thank you for your continued loyalty. You are a great guy, so as a team effort I'm so very glad we worked to find a solution together. Thanks again for your positive feedback and kind...

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About

Additional Licenses: NMLS# 236407. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

FHA Loans

USDA Loans

VA Loans

Conventional Loans

First Time Homebuyers

IHCDA Down Payment Assistance

Ruoff HomeNow FHA Down Payment Assistance Program