Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Joe you did a excellent job and also Suman As well I will recommend to my friends both of you guys . Thank you for your hard work and cooperation with customers like me . Thank you again.
Reply from Joe Smith
August 2nd, 2025 02:13 AM
It's wonderful to hear that you appreciated the effort both Suman and I put into our work. I'm grateful for your recommendation and your recognition of our hard work and cooperation. It’s always my goal to make sure my clients feel supported...
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I will give 10/10 for the Joe’s team as well as Suman too. Thank you for your well cooperation with me and also thank you for ***** 5 stars service.
Reply from Joe Smith
October 30th, 2025 04:45 PM
It’s great to see your positive feedback, Puran. We appreciate you recognizing Joe's team and Suman for their efforts and are pleased to know our cooperation met your expectations. Thank you for choosing CrossCountry Mortgage, LLC, and for...
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The whole team was very helpful throughout the process. There were a few delays outside of their control, but they were on top of it and communicative the entire time to help push the approval through to the end.
Reply from Joe Smith
October 30th, 2025 04:46 PM
Ryan, thank you for sharing your positive experience with us. It's encouraging to hear that our team was able to provide effective support and keep communication clear throughout the process, even with some delays. We appreciate your understanding...
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Quick responses to my inquiries, fast work on time sensitive parts of the process, prioritzed client
Reply from Joe Smith
July 22nd, 2025 12:26 PM
I'm pleased to know that you felt prioritized and that I could provide quick responses and timely work. Ensuring that your needs are met efficiently is always a top priority for me. Thank you for sharing your experience!
Very happy with the process and people at CCM--they definitely worked hard to get me the best possible loan terms.
Reply from Joe Smith
October 30th, 2025 04:44 PM
It's great to learn that you were pleased with the process and service at CrossCountry Mortgage, Chris. We are dedicated to securing the best loan terms for our clients, and your satisfaction confirms that our efforts are on the right track....
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The team is unbelievably responsive!
Reply from Joe Smith
July 19th, 2025 02:29 PM
I'm glad to hear that you found the team to be so responsive. It's important to me to ensure that everyone feels supported and well-informed throughout the process. Your feedback is greatly appreciated, and I'm pleased that we could meet your...
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Joe and team were incredible! So reponsive, helpful and made things happen. Would reccomend to literally anyone!
Reply from Joe Smith
July 15th, 2025 12:18 PM
I'm delighted to hear that you had such a positive experience with my team and me. Being responsive and helpful is important to us, and I'm glad we could make things happen for you. Your recommendation means a lot, and I'm grateful for your...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Sarah V
Reply from Joe Smith
October 30th, 2025 04:44 PM
We appreciate your positive rating, Sarah. Thank you for choosing CrossCountry Mortgage.
Joe was always available to take questions and made us feel very comfortable buying our first condo
Reply from Joe Smith
June 19th, 2025 02:41 AM
I'm thrilled to hear that I could assist you and make the process of buying your first condo comfortable. It was a pleasure being available to answer your questions. Thank you for your kind words!
Jeff Nelson is the reason for this ranking. Jeff answered all our inquiries very promptly, was readily available for a qiuck phone call, and always provided detailed, yet clear and concise answers to our questions. In cases where he could not...
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Reply from Joe Smith
May 19th, 2025 08:31 PM
We are thrilled to hear about your positive experience with Jeff Nelson. Providing prompt and detailed assistance is our priority, and it is wonderful to know that Jeff delivered exceptional service throughout your loan application process....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095