Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Lots of revisions to documents - in part due to our gift being complex, so not nexessarily on you . portal occasionally did not accept some formats of documents
Reply from Joe Smith
October 30th, 2025 04:41 PM
Thanks for your feedback. We do everything we can to make the process as smooth and easy as possible. Occasionally, complicated transactions need a little more documentation.
Joe is always outstan
Reply from Joe Smith
September 19th, 2025 08:02 PM
I truly appreciate your feedback, Jeffrey. It means a lot to know that you consider my service dependable. Supporting you through the process is my priority, and I'm glad to have met your expectations. Thank you for taking the time to leave...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Jeff B
Reply from Joe Smith
July 20th, 2026 02:03 PM
Thank you, Jeff, for your positive rating. We're pleased to know you had a great experience with Joe Smith at CrossCountry Mortgage.
Every home we've purchased has been with Joe Smith and team. Amazing support, guidance, communication. The website portal for tracking documents is incredibly helpful. No better team!
Reply from Joe Smith
September 4th, 2025 10:36 AM
I'm grateful for your continued trust in me and the team for each of your home purchases. It's rewarding to know that you found our support, guidance, and communication beneficial. I'm glad the website portal added convenience to your experience...
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Working with Joe was truly an excellent experience. The service was top notch, the communication was always there and the process was as smooth as can be. I truly can’t say enough wonderful things. I highly recommend Joe!
Reply from Joe Smith
October 30th, 2025 04:42 PM
We appreciate your kind words, Olivia. It's great to hear that you found working with Joe to be an excellent experience and that the communication and service met your expectations. Your recommendation means a lot to us. If you need any further...
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Joe was wonderful to work with! From start to finish the communication was always there, he was always on top of things the entire transaction and the process was smooth as can be. I highly recommend him! What a wonderful experience it was...
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Reply from Joe Smith
October 30th, 2025 04:42 PM
It's fantastic to learn about your positive experience working with Joe and our team at CrossCountry Mortgage, Olivia. We aim for clear communication and seamless service, so it's gratifying to hear that this was your experience. Thank you...
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Joe you did a excellent job and also Suman As well I will recommend to my friends both of you guys . Thank you for your hard work and cooperation with customers like me . Thank you again.
Reply from Joe Smith
August 2nd, 2025 02:13 AM
It's wonderful to hear that you appreciated the effort both Suman and I put into our work. I'm grateful for your recommendation and your recognition of our hard work and cooperation. It’s always my goal to make sure my clients feel supported...
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I will give 10/10 for the Joe’s team as well as Suman too. Thank you for your well cooperation with me and also thank you for ***** 5 stars service.
Reply from Joe Smith
October 30th, 2025 04:45 PM
It’s great to see your positive feedback, Puran. We appreciate you recognizing Joe's team and Suman for their efforts and are pleased to know our cooperation met your expectations. Thank you for choosing CrossCountry Mortgage, LLC, and for...
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The whole team was very helpful throughout the process. There were a few delays outside of their control, but they were on top of it and communicative the entire time to help push the approval through to the end.
Reply from Joe Smith
October 30th, 2025 04:46 PM
Ryan, thank you for sharing your positive experience with us. It's encouraging to hear that our team was able to provide effective support and keep communication clear throughout the process, even with some delays. We appreciate your understanding...
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Quick responses to my inquiries, fast work on time sensitive parts of the process, prioritzed client
Reply from Joe Smith
July 22nd, 2025 12:26 PM
I'm pleased to know that you felt prioritized and that I could provide quick responses and timely work. Ensuring that your needs are met efficiently is always a top priority for me. Thank you for sharing your experience!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095