Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Very happy with the process and people at CCM--they definitely worked hard to get me the best possible loan terms.
Reply from Joe Smith
October 30th, 2025 04:44 PM
It's great to learn that you were pleased with the process and service at CrossCountry Mortgage, Chris. We are dedicated to securing the best loan terms for our clients, and your satisfaction confirms that our efforts are on the right track....
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The team is unbelievably responsive!
Reply from Joe Smith
July 19th, 2025 02:29 PM
I'm glad to hear that you found the team to be so responsive. It's important to me to ensure that everyone feels supported and well-informed throughout the process. Your feedback is greatly appreciated, and I'm pleased that we could meet your...
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Joe and team were incredible! So reponsive, helpful and made things happen. Would reccomend to literally anyone!
Reply from Joe Smith
July 15th, 2025 12:18 PM
I'm delighted to hear that you had such a positive experience with my team and me. Being responsive and helpful is important to us, and I'm glad we could make things happen for you. Your recommendation means a lot, and I'm grateful for your...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Sarah V
Reply from Joe Smith
October 30th, 2025 04:44 PM
We appreciate your positive rating, Sarah. Thank you for choosing CrossCountry Mortgage.
Joe was always available to take questions and made us feel very comfortable buying our first condo
Reply from Joe Smith
June 19th, 2025 02:41 AM
I'm thrilled to hear that I could assist you and make the process of buying your first condo comfortable. It was a pleasure being available to answer your questions. Thank you for your kind words!
Jeff Nelson is the reason for this ranking. Jeff answered all our inquiries very promptly, was readily available for a qiuck phone call, and always provided detailed, yet clear and concise answers to our questions. In cases where he could not...
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Reply from Joe Smith
May 19th, 2025 08:31 PM
We are thrilled to hear about your positive experience with Jeff Nelson. Providing prompt and detailed assistance is our priority, and it is wonderful to know that Jeff delivered exceptional service throughout your loan application process....
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Fantastic and very easy to work with! Thanks to Joe and his team!
Reply from Joe Smith
October 30th, 2025 04:48 PM
It's great to hear about your positive experience with Joe and the team, Steph. We aim to make the process as straightforward as possible, and it’s wonderful to know that we achieved that for you. Thank you for sharing your feedback!
Everyone we worked with was very responsive, informative and helpful throughout the entire process! Highly reccomend
Reply from Joe Smith
April 27th, 2025 03:48 PM
I'm thrilled to hear that you found our team responsive, informative, and helpful throughout the process. It was a pleasure working with you, and I truly appreciate your recommendation.
we had a complicated situation and it came together well, thanks!
Joe replies to correspondence immediately no matter what time of day. He and his team addressed all of my concerns and processed my application quickly.
Reply from Joe Smith
April 10th, 2025 08:34 PM
I'm thrilled to hear that my prompt responses and the swift processing of your application met your expectations. It was a pleasure assisting you, and I appreciate your positive feedback. If you have any further questions or need assistance...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095