Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
The whole team at CrossCountry Mortgage was excellent! They walked us through the whole process and answered any questions we had. They were organized, thoughtful, extremely professional. I would happily use them again and again!
Reply from Joe Smith
July 20th, 2026 01:57 PM
Dan, we appreciate your kind words about our team at CrossCountry Mortgage. It's great to know that our professionalism and organization made your experience positive. We look forward to assisting you again in the future!
Joe is available any time you need him , answers all your questions in a professional way And very knowledgeable about mortagage process.
Reply from Joe Smith
July 20th, 2026 01:58 PM
Rajan, we appreciate your kind words about Joe's availability and expertise during the mortgage process. We're glad to know you had a positive experience with his professional assistance.
It was a great experience working with Joe, Jeff, and team! Work very diligently and make the loan process less stressful. Would recommend!
Reply from Joe Smith
July 20th, 2026 01:58 PM
Jake, we're glad to know you had a great experience with Joe, Jeff, and the team. We appreciate your recommendation and are pleased that our efforts made the loan process less stressful for you. Thank you for sharing your positive feedback!
The team was very helpful and responsive, displaying competence and an attention to detail that I *did not* see when working with other national lenders. And the rate was excellent as well.
Reply from Joe Smith
July 20th, 2026 01:58 PM
Michael, we're grateful for your kind words about our team's helpfulness and responsiveness. It's wonderful to hear that you appreciated the attention to detail and competence compared to other lenders. We're pleased you found our rate to be...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Michael M
Reply from Joe Smith
July 20th, 2026 01:59 PM
Thank you, Michael, for your excellent rating. We appreciate your support and are glad to have met your expectations at CrossCountry Mortgage.
I have worked with Jeff Nelson for several years. He has always made himself 100% accessible and was a pleasure to work with. CCM's on-line tools made everything seamless. I also appreciated the communication through the process.
Reply from Joe Smith
July 14th, 2026 04:32 PM
Maria, I'm pleased to hear that you've had such a positive experience working with Jeff over the years. It's great to know that our online tools and communication have been helpful for you. Thank you for sharing your kind words!
Just the entire team was responsive, helpful, pleasant, and made the entire experience so positive.
Reply from Joe Smith
July 10th, 2026 08:40 PM
Kevin, I'm glad to hear that you found the team responsive and helpful throughout your experience. Your positive feedback is truly appreciated, and I'm thankful for your kind words.
Joe and Jeff at CrossCountry were amazing to work with throughout our home-buying process. They always communicated clearly, kept us updated every step of the way, and were quick to answer any questions we had. We really appreciated how hard...
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Reply from Joe Smith
July 6th, 2026 05:59 PM
Viktoriia, I'm pleased to hear that you found the home-buying process smoother with the support of Jeff and me. Your kind words about our communication and dedication mean a lot. I'm grateful for your recommendation and am here if you ever...
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The process was excruciating but not because of anything done by Joe. I blame it squarely on underwriting. The process took almost 8 weeks to get a clear to close. Underwriting requested the same information in multiple forms. They asked for...
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Reply from Joe Smith
June 30th, 2026 03:11 PM
Noreen, I appreciate you sharing your experience and am sorry for the challenges you faced with the underwriting process. I'm grateful for your patience and glad I could help expedite things once I got involved. Please feel free to reach out...
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My wife & I just purchased out first home..The Joe Smith Team were knowledgeable, attentive, courteous, and they really streamlined the process for us. I would highly recommend thier services, and will no doubt be a future repeat customer.
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Reply from Joe Smith
June 29th, 2026 02:25 PM
Sean, I'm grateful for your kind words and thrilled to hear that my team could assist you and your wife with purchasing your first home. It's wonderful to know the process felt streamlined for you. Your recommendation and intention to return...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095