Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I have worked with Jeff Nelson for several years. He has always made himself 100% accessible and was a pleasure to work with. CCM's on-line tools made everything seamless. I also appreciated the communication through the process.
Just the entire team was responsive, helpful, pleasant, and made the entire experience so positive.
Joe and Jeff at CrossCountry were amazing to work with throughout our home-buying process. They always communicated clearly, kept us updated every step of the way, and were quick to answer any questions we had. We really appreciated how hard...
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Reply from Joe Smith
July 6th, 2026 05:59 PM
Viktoriia, I'm pleased to hear that you found the home-buying process smoother with the support of Jeff and me. Your kind words about our communication and dedication mean a lot. I'm grateful for your recommendation and am here if you ever...
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The process was excruciating but not because of anything done by Joe. I blame it squarely on underwriting. The process took almost 8 weeks to get a clear to close. Underwriting requested the same information in multiple forms. They asked for...
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Reply from Joe Smith
June 30th, 2026 03:11 PM
Noreen, I appreciate you sharing your experience and am sorry for the challenges you faced with the underwriting process. I'm grateful for your patience and glad I could help expedite things once I got involved. Please feel free to reach out...
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My wife & I just purchased out first home..The Joe Smith Team were knowledgeable, attentive, courteous, and they really streamlined the process for us. I would highly recommend thier services, and will no doubt be a future repeat customer.
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Reply from Joe Smith
June 29th, 2026 02:25 PM
Sean, I'm grateful for your kind words and thrilled to hear that my team could assist you and your wife with purchasing your first home. It's wonderful to know the process felt streamlined for you. Your recommendation and intention to return...
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The last 25 years I am doing real state deal with Joe smith I am A old fashion business owner I love to deal with people which honest knowledgeable. And treat me with respect . I have been loyal to his office I did more then 30 closing with...
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Jeff Nelson was knowledgeable and helpful throughout process. We received a quick response relative to our qualifications and terms of our loan. The only problem was the last minute requirement for updated information that held up our lawyer...
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Reply from Joe Smith
June 1st, 2026 06:17 PM
Helen, I appreciate your detailed feedback and am glad to know Jeff was knowledgeable and helpful throughout the process. I understand the last-minute requirement for updated information was frustrating, and I'm sorry for any anxiety this caused....
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The entire team at CrossCountry Mortgage made our entire experience of buying an apartment go incredibly smoothly. They worked closely with us, our broker and attorney to ensure that we made it through the mortgage application process in no...
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Prompt replies
Reply from Joe Smith
May 15th, 2026 03:26 PM
Garrett, I'm glad to hear you appreciated the prompt replies. If there's anything else I can assist you with, please let me know.
Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Garrett S
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
671
/850
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095